Bev Smith Toyota

Extremely rude and unprofessional employees Today was the second incident where members of the service team were very rude and unprofessional. The last involved my wife, today was my turn to be Today was the second incident where members of the service team were very rude and unprofessional. The last involved my wife, today was my turn to be treated like absolute garbage because I asked to drop my vehicle off an hour and a half early for my service appointment and letting the employee know that they could take their time since my plans had changed. I ended up driving off very upset and amazed that someone would talk to another person with such disrespect. We’ve purchased 8 cars in the last 12 years from this dealership and the level of service has always been very good but after these experiences in the last two months we will never return. Times are tough right now, it would seem an inopportune time to drive loyal customers away. More

Super Experience Tyler Johnson, Service Advisor, is excellent. I always ask for him, and even though he is always busy, he takes the time to talk and explain things t Tyler Johnson, Service Advisor, is excellent. I always ask for him, and even though he is always busy, he takes the time to talk and explain things to you. He is very customer friendly, professional, accommodating, informative and patient. I would highly recommend him to anyone.. More

Fantastic Trevor was the best! He went beyond what he had to , to make sure we tried each and every car! My husband has had a stroke, and it is hard for him to Trevor was the best! He went beyond what he had to , to make sure we tried each and every car! My husband has had a stroke, and it is hard for him to get in and out of a car. Brian and Trevor made our experience very easy and enjoyable! Thank you ! More

Awesome experience! Fabian was very patient and informative, which made our shopping experience with Bev Smith great! We will certainly refer our family and friends to visit Bev Smith and ask for F informative, which made our shopping experience with Bev Smith great! We will certainly refer our family and friends to visit Bev Smith and ask for Fabian! More

Great service operation. In and out in a timely manner. Prices are very competetive. Service staff is professional, courteous and has your best interest in mind. Would highly recommend. Prices are very competetive. Service staff is professional, courteous and has your best interest in mind. Would highly recommend. More

No pressure, easy to work with and great personality. Nice clean dealership and everyone is plesant. We were shown how to use the new features that our salesman setup for us. Nice clean dealership and everyone is plesant. We were shown how to use the new features that our salesman setup for us. More

Repairs May 2020 We were so pleased with the service received. Kelly kept us informed of cost, etc. during the process and the cost for the numerous repairs and servi We were so pleased with the service received. Kelly kept us informed of cost, etc. during the process and the cost for the numerous repairs and services was more than reasonable. My mini-van is 12 years old and I just love it 212,000 miles and the cost for these repairs far outweighed the need to purchase a new vehicle. We purchased both our vehicles at Bev Smith and they do all our service and we have been nothing but pleased with the service. More

Love and trust Mike Matos! One of an elite group of service advisors I have dealt with over the years, that I don't feel is misleading me with his advice! service advisors I have dealt with over the years, that I don't feel is misleading me with his advice! More

It was okay The salesperson was fine but they must think I have hours of time. Would have appreciated less back and forth. That is just me. Appreciated the wat The salesperson was fine but they must think I have hours of time. Would have appreciated less back and forth. That is just me. Appreciated the water. More

SERVICE MANAGER Mr.Gary Coffey is an excellent Service Manager. I asked him to personally look into a problem with my passenger side front tire. Most service mangers Mr.Gary Coffey is an excellent Service Manager. I asked him to personally look into a problem with my passenger side front tire. Most service mangers would not get involved with such a minor problem but HE DID. He found the problem and showed it to me on his IPHONE. I have purchased 4 Highlanders at your dealership thru Joe Cleri over the years. Words fail me in my appreciation for Mr. Coffey's help.. More