
Bev Smith Toyota
Fort Pierce, FL
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Please dont ever go here! These people pulled my husbands credit report (who at the time had a score in the 800's) and what seemed to take about three hours, worked out a deal for us to take the car home. Fi credit report (who at the time had a score in the 800's) and what seemed to take about three hours, worked out a deal for us to take the car home. Five days later we get a call stating that they pulled the wrong credit report, they never pulled my husbands, and we would have to either come up with a larger down payment, pay a higher price or bring the car back. So, I decided to pull my husbands credit report to see who was checking his credit, and WHAT A SHOCKER, the original day we were there the first time THEY DID PULL HIS REPORT! They are such liars. All they wanted was more money. What they do is have you take the car home, and after you have fallen in love with it, they throw this in your face because they think most people will take the bait. Well I wasnt, I took the xxxx car back. And then when I get there, they have the nerve to tell me I could get a USED version of the car I wanted at the same payment they offered me for the new one...which made no sense to me. Which by the way would have meant I couldnt get the free tire and battery package which is a JOKE. Dont fall for it. You have to take your car there for the services, wait an entire day for something simple as an oil change, and then they spring on you that you have to do a ridiculous amount of services to up keep the car every 3000 miles. Save your money! If you need tires real bad go to walmart they are super cheap. More
This was a friendly spot to check out cars and everyone This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely an This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely and the prices were surprisingly cheaper than most other dealerships I have been to. I would encourage you to stop by to check out this place of business. No pressure! More
Service writer very unprofessional, could not answer simple questions. Next service sticker not put on car nor was the service indicator reset to the next service date with corresponding mileage. I simple questions. Next service sticker not put on car nor was the service indicator reset to the next service date with corresponding mileage. I had to bring this to service writer's attention who could really care less. He instructed the employee who drives the vehicles back to service to obtain the new sticker for my vehicle. Is is not the service writer's responsiblity to ensure that the customers vehicle has been service properly? My money is good but your service has much to be desired. I have purchased 2 vehicles from this agency and there will not be another purchase anytime in the future. I believe the only thing left for me to do is trade my Toyota in on a Ford where I will be treated with respect. I would not recommend Bev Smith to anyone who is interested in a new car or who has a Toyota that needs service where the customer should treated with respect and is not at this dealership. More
Going to this dealership was one of the worst experiences of my life. I still get upset thinking about it. I wish I could remember who I worked with but from the reviews, it seems like everyone there is horr of my life. I still get upset thinking about it. I wish I could remember who I worked with but from the reviews, it seems like everyone there is horrible. They LIED straight to my face over and over and over again. They refused to give me back my $1000 even though they did not get the car they promised me. I had to get my attorney involved. They even told us there was some form we had to come in and sign to get our money back. They couldn't fax it to us. We had to come in. We went in and one of the bosses took us in his office and berated and yelled at us for half an hour trying to get us to buy the car even though it was the wrong one. And then in the end, they said there was no form for us to sign!!!!!!! They are evil, apalling, dreadful (maybe) human beings. The epitome of sterotypical car salesmen. I hope no one gives them any money because they don't deserve it. More
I don't know Mr. Pratt's first name (I refer to him as Pratt the rat), but he is an arrogant fraud! He would lie to his own mother to get what he wants! The service absolutely sucks. I WOULD NOT recommed Pratt the rat), but he is an arrogant fraud! He would lie to his own mother to get what he wants! The service absolutely sucks. I WOULD NOT recommed Bev Smith Toyota! BUYER BEWARE! More
(The good review does not indicate that I am in association with Beb Smith) I just bought a Highlander at Beb Smith Toyota in Fort Pierce. I had a very good experience and wanted to share public association with Beb Smith) I just bought a Highlander at Beb Smith Toyota in Fort Pierce. I had a very good experience and wanted to share publicly. The sales person I worked with was Dave. He is smart and a good listener. He got me the car and the features I needed within my tight timeline and my budget. He seems to want to help the customer sincerely. If you do not trust a sales person, you may want to talk with him. I got free plane tickets to various destinations like Cancun, Hawaii, and New York, simply because I bought the car. This is a nice thing to have. The people who work at Bev Smith look happy and pleasant. There was no strong pressure to buy the car or a service plan. The dealer has an open space and good atmosphere, in case you care about these things. The rating for customer service is marked as N/A as I just bought the car and never had a chance to try the service department. More
My wife Had Bought a truck ( used ) from Bev Smith with her trade-in. Five days later she was called in beacuse the financing had fallen through and she would have to go with someone else for financing. her trade-in. Five days later she was called in beacuse the financing had fallen through and she would have to go with someone else for financing. She could not get back her trade-in " but she could keep the truck at a higher monthly payment. More
We purchased a used vehicle from this dealership. After negotiating back and forth on down payment and monthly payment, we gave them a check for the down payment and took pocession of the vehicle. Five da negotiating back and forth on down payment and monthly payment, we gave them a check for the down payment and took pocession of the vehicle. Five days later, we were told that they did not have finacing and we needed either more of a down payment or a co-signer. After providing a co-signer, the monthly payments were almost $100/month higher than we had agreed on. Only after getting "loud" and threatening to not buy the vehicle did they honor the original deal. If you're going to buy a car here, check their internet price first, and be prepared to not have your phone calls returned. More
We purchased a new Scion XA. One of the major factors in our decision was the Bev Smith "Free tires and batteries for life" promotion. This requires that all service be performed at the dealership. We rev our decision was the Bev Smith "Free tires and batteries for life" promotion. This requires that all service be performed at the dealership. We reviewed the factory service requirements and decided this was a good deal. Only after we arrived for the 15,000 mile service did we discover that Bev Smith required much additional service, such as fuel injection cleaning (unnecessary at 15,000 miles), at an exhorbitant price. The factory required service is an oil change; the additional services by Bev Smith would have been more than $250 extra, or almost enough to buy our own tires. This was misleading at best, and fraudulent at worst, because none of this was explained to us when we made the decision to buy. They showed us one brochure which they say we should have received, but didn't. However, the expensive service is listed in yet another brochure which they do NOT give to customers unless requested -- and one has to know it exists to request it. We had a loud "discussion" about this situation just this morning. They offered nothing. I stormed out and will consider legal action -- not civil, but criminal malfeasance based on their deceptive practices. More