Bev Smith Toyota
Fort Pierce, FL
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Bev Smith is a great place to purchase a car. If I ever need another car I would go there first. And Joe Cleri is the dealer I would only deal with, her is honest and friendly. need another car I would go there first. And Joe Cleri is the dealer I would only deal with, her is honest and friendly. More
Trust. Salesman John Tripp was outstanding on his car knowledge. He answered every question correctly with back up on any technical question asked. He directed his answers and also questions to both of knowledge. He answered every question correctly with back up on any technical question asked. He directed his answers and also questions to both of us, not just my husband. Most times the salesman only speak to the man if they are a couple...in my experience. He was training Josh who spoke to us as a familyman, not an emplyoee trying to sell a car. I would think that John owned the dealership.....his knowledge and expert answers were so strong. He did not push us. We actually visited that dealership twice before. Both times I was not spoken to. (I am the wife) John gave us his personal cell phone number should we have any questions in the future, or issues. Trust!! The man who did the financial talk and I am sorry I did not get his name...he was excellent. Had the Kelly Blue Book and did better for us. We took good care of our trade in car and he rewarded us for it. There was never any pressure. In the office for paperwork Debbie was efficient and also friendly. Eric Bennett....top of the line. Told us what we needed to know about the oil changes and how the car is covered at all Toyota dealers and authorized shops. Explained how to NOT miss an appointment. I loved ringing the bell when the sale was final and the great surprise from the new car manager! I am prepared to spread the word because before meeting John I did not trust or like car salesmen. More
I visited the dealership for the purchase of a new car. The staff was very professional and very accommodating. Additionally, they were attentive to my needs and concerns. I will not hesitate to share my b The staff was very professional and very accommodating. Additionally, they were attentive to my needs and concerns. I will not hesitate to share my buying experience with all my contacts and I'm very please my buying experience. More
My 2008 Toyota Solara with only approximately 25,000 miles needed to be brought in because all the warning lights came on, the radio stopped working, the driver's lights turned off, basicly anything ele miles needed to be brought in because all the warning lights came on, the radio stopped working, the driver's lights turned off, basicly anything electrical stopped working. I was told to drive in the car, even though the owners manual said stop driving the car immediately. I brought the car in at 7:30am. I was told I would have a diagnosis in a hour. At 2:45pm (7.75 hours later)I was told the alternator needed to be replaced and it needed to be ordered. I got my car back 3 days later. Long story short, the same thing kept happening and it was brought back to Bev Smith 4 times for repairs. Twice the car needed to be towed because it wasn't operational. When it needed to be fixed for a 5th time they turned me away and told me to go to another dealership because they could not fix the car and had no idea what was wrong with it.. I brought it to Treasure Coast Toyota, in Stuart. Within a few hours they were able to pin point ONE of the problems. I am currently battling with Bev Smith to pay for my current service bill. I would never recommend the service department to anyone. More
Got a Toyota Corolla S for the wife from here , Joe was real nice made the process easy., Didn't get blue book for trade in, but other than thought was good. Did have large selection of Corollas. I would,r real nice made the process easy., Didn't get blue book for trade in, but other than thought was good. Did have large selection of Corollas. I would,recommended it, we live in Vero and it was worth the drive. Plan on getting new Tundra here eventually. More
After reading the past reviews, I am kind of surprised. I purchased a new FJ Cruiser in 2010 and had nothing less than a great experience. Within 1-1/2 years of owning the truck, my tires became low on tread purchased a new FJ Cruiser in 2010 and had nothing less than a great experience. Within 1-1/2 years of owning the truck, my tires became low on tread - I had the lifetime tires/battery program. I went in, and I paid the tax and mounting, $100. I have had all of my maintenance done there, and again nothing less than wonderful work, and a cozy atmosphere. I would STILL recommend Bev Smith Toyota. More
Scam artists, & Liars. Went to trade vehicle in I bought from them year ago, I had clean carfax until today they tell me they had accident in parking lot before I bought it & reported it on my car af bought from them year ago, I had clean carfax until today they tell me they had accident in parking lot before I bought it & reported it on my car after they pulled my original one. Also took in my letter I received in mail to do a trade, they wouldn't stand behind their terms in letter. I asked for letter back, they lost in the hour I was there. I said I would wait until they found it, I was told I might be there all night, which I said I would wait in my car. They kept bringing other people's letters, which wasn't the same terms as my letter. They told me they would buy me a tank of gas to leave their property. I called cops & I am now not allowed to be on their property (trespass). The cops told me I should contact Toyota headquarters for copy of my letter & then contact a lawyer about that & carfax fraud. I'm telling everyone I know never to step foot on these rip offs property. They are jokes!!! I might even put something on my car about them!! Don't waste time cuz you will also get ripped off!!! More
They took a $500 deposit from me to get car moved from another dealer and they had never spoken with the dealer before taking $$. The car had been sold at other dealer. Then they gave me runaround when I another dealer and they had never spoken with the dealer before taking $$. The car had been sold at other dealer. Then they gave me runaround when I tried to get my $ back. Giving the stereotypical car salesman a bad name. More
This dealership is nothing but the epitome of a what everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper a everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper and pushy, and then ended up calling me greedy. We had a very clean trade, which they wanted to "nit-pick" to knock down the trade-in value, and then proceeded to jerk us around until we got so fed up we walked out. We beat their best offer at Toyota of Vero Beach by $1,400 and did not have to suffer with a bunch of sleazy high pressure and very unprofessional sales people! More
The Sales staff in the Internet dept was very friendly and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. More