Bev Smith Toyota
Fort Pierce, FL
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Scam artists, & Liars. Went to trade vehicle in I bought from them year ago, I had clean carfax until today they tell me they had accident in parking lot before I bought it & reported it on my car af bought from them year ago, I had clean carfax until today they tell me they had accident in parking lot before I bought it & reported it on my car after they pulled my original one. Also took in my letter I received in mail to do a trade, they wouldn't stand behind their terms in letter. I asked for letter back, they lost in the hour I was there. I said I would wait until they found it, I was told I might be there all night, which I said I would wait in my car. They kept bringing other people's letters, which wasn't the same terms as my letter. They told me they would buy me a tank of gas to leave their property. I called cops & I am now not allowed to be on their property (trespass). The cops told me I should contact Toyota headquarters for copy of my letter & then contact a lawyer about that & carfax fraud. I'm telling everyone I know never to step foot on these rip offs property. They are jokes!!! I might even put something on my car about them!! Don't waste time cuz you will also get ripped off!!! More
They took a $500 deposit from me to get car moved from another dealer and they had never spoken with the dealer before taking $$. The car had been sold at other dealer. Then they gave me runaround when I another dealer and they had never spoken with the dealer before taking $$. The car had been sold at other dealer. Then they gave me runaround when I tried to get my $ back. Giving the stereotypical car salesman a bad name. More
This dealership is nothing but the epitome of a what everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper a everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper and pushy, and then ended up calling me greedy. We had a very clean trade, which they wanted to "nit-pick" to knock down the trade-in value, and then proceeded to jerk us around until we got so fed up we walked out. We beat their best offer at Toyota of Vero Beach by $1,400 and did not have to suffer with a bunch of sleazy high pressure and very unprofessional sales people! More
The Sales staff in the Internet dept was very friendly and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. More
I called and asked the price of a front end alignment and was given a firm price. It was somewhat high. I brought the vehicle in and had the work done. When I got the bill it was $5.00 higher than the quote. was given a firm price. It was somewhat high. I brought the vehicle in and had the work done. When I got the bill it was $5.00 higher than the quote. It had a charge for Misc shop supplies or fluids. I questioned it because there is no fluid or parts involved in an alignment. I was told that it was an automatic charge added, by their computer, to every service invoice. I refused to pay it and got confronted by the Service Manager who, while agreeing with me that my argument was correct, told me that he could not remove it from the bill. But he would give me a credit for $5.00 against my next service. I told him not to bother because they would never see the vehicle again More
I found a used toyota 4 runner 2011 on the internet site Cargurus - the vehicle was priced 24,900 on the site which tracks all dealers - I was linked to the actual seller who is Bev Smith toyota - I sent Cargurus - the vehicle was priced 24,900 on the site which tracks all dealers - I was linked to the actual seller who is Bev Smith toyota - I sent them an e-mail and they responded and sent me a discription and quote for $24,900 and I spoke to the internet sales people Vic and Fred and they confirmed the price - Two days later upon going to their internet site I found that the same vehicle was NOW $29,900 - or $5,000 more - I called the dealership and they said "oh its a pricing error and that happens sometime- Bait and Switch is what this is in my opinion --- Only a manager or managers could approve that price and post it on the internet - If this is the way they handle internet sales imagine when you walk in the door!!!! More
They are liars they say onething and then do another, the salesperson said they sell 300 cars mthly and they don't need my business, the sales manager had an attitude he was not very pleasant, he lost a deal salesperson said they sell 300 cars mthly and they don't need my business, the sales manager had an attitude he was not very pleasant, he lost a deal over $200.00 because he lied, he verbally said one price and the purchase agreement said another.They said there was no 2012 corollas when I decided to walk, they said the truck just came in. I cannot do business with a company that is not trustworthy as Bev Smith Toyota. More
I went into Bev Smith Toyota to help look for a car for a friend....by the time all was said and done I was convinced to be a co-signer and write 3 checks in lieu of money down..these checks were for 3 diffe friend....by the time all was said and done I was convinced to be a co-signer and write 3 checks in lieu of money down..these checks were for 3 different amounts but were dated for that day...the deal was that the first would be deposited in three days (done), a week later (done), and a week after that (problem). Being so close to Christmas, I knew there would be a problem with this last $1000 check. I asked them if they could hold the check for a few more days, because the money was not in the account, and they said they would hold it until the 28th of December...NOT!..it was deposited and put all my accounts in the negative just before Christmas!....Now I am left to fight with the bank and try to get this reversed...Not only were these people unprofessional, when I actually realized the car didn't have floor mats and mentioned it, it was too late...I drove off the lot with a 2011 Camry with no floor mats...ridiculous!! The moral to this story is.....be careful who you trust and what you let yourself get talked into...My excuse is I was trying to help a friend....what is theirs? I was lied to by the representatives of this dealership and you will be too......BUYER BEWARE!!!!!!!!!! More
Please dont ever go here! These people pulled my husbands credit report (who at the time had a score in the 800's) and what seemed to take about three hours, worked out a deal for us to take the car home. Fi credit report (who at the time had a score in the 800's) and what seemed to take about three hours, worked out a deal for us to take the car home. Five days later we get a call stating that they pulled the wrong credit report, they never pulled my husbands, and we would have to either come up with a larger down payment, pay a higher price or bring the car back. So, I decided to pull my husbands credit report to see who was checking his credit, and WHAT A SHOCKER, the original day we were there the first time THEY DID PULL HIS REPORT! They are such liars. All they wanted was more money. What they do is have you take the car home, and after you have fallen in love with it, they throw this in your face because they think most people will take the bait. Well I wasnt, I took the xxxx car back. And then when I get there, they have the nerve to tell me I could get a USED version of the car I wanted at the same payment they offered me for the new one...which made no sense to me. Which by the way would have meant I couldnt get the free tire and battery package which is a JOKE. Dont fall for it. You have to take your car there for the services, wait an entire day for something simple as an oil change, and then they spring on you that you have to do a ridiculous amount of services to up keep the car every 3000 miles. Save your money! If you need tires real bad go to walmart they are super cheap. More
This was a friendly spot to check out cars and everyone This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely an This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely and the prices were surprisingly cheaper than most other dealerships I have been to. I would encourage you to stop by to check out this place of business. No pressure! More