Bev Smith Toyota

If you want to be taken full advantage of then do business with Bev Smith Toyota. My 88-year-old father traded in a 2017 Ford Edge, received $12,600 in trade in value and is now leasing a 2023 Toyot business with Bev Smith Toyota. My 88-year-old father traded in a 2017 Ford Edge, received $12,600 in trade in value and is now leasing a 2023 Toyota Corolla for $250/month for 36 months. When he shared this information with me (the day after purchase), I asked him to send me the paperwork because the agreement did not add up based on the special on the Bev Smith Toyota website at that time. He never received the paperwork prior to leaving the dealership. Not in the form of a hard copy nor in the form of a USB. Dad called the dealership to ask they be sent to him and was told “you should have asked for those before you left”. At this point, I called the dealership and learned my father was leasing a Corolla with a $7,000 convenience package. I tried to explain to Ron (salesman) and Ruben (finance) that he did not need the convenience package and tried to help them understand that my father was unaware of the unnecessary extras resulting in a $30,000 lease. My efforts were repeatedly met with “he signed for this”. Was it not part of Ron’s job to ensure the customer understood what he was signing for? I explained my father’s loyalty to the Toyota brand and asked if we may negotiate another deal, such as the one advertised on their website. I was told again, “he signed for this” and the lease had already gone to corporate and could not be withdrawn. It was clear there would be no repeal and certainly no compassion. My father entered Bev Smith Toyota and disclosed he would like to lease a car and could afford payments of $250/month. From my vantage point, Ron took full advantage of an elderly man who showed his hand. I find this surprising given the location of the dealership – in Fort Pierce, Florida – a hotbed for the aging. Do they not know their demographics? Is there no moral obligation to offer the best deal to the customer? Both Ron and Ruben failed to explain that the current deal could put him in the same car (less the convenience package) for far less than $250/month given the trade in value of the Ford Edge. Shame on everyone involved for fleecing a senior citizen. More

I want to take a moment to commend Maddie from Bev Smith Toyota for her outstanding service during my recent purchase of a 2016 Transit Connect. Maddie's professionalism and dedication were truly comm Smith Toyota for her outstanding service during my recent purchase of a 2016 Transit Connect. Maddie's professionalism and dedication were truly commendable and worthy of a shoutout at the next Monday's morning meeting. From the moment I walked into the dealership, Maddie made the car-buying experience smooth and enjoyable. Her knowledge about the Transit Connect and her ability to answer all my questions left me feeling confident in my decision. Maddie's attention to detail and willingness to go the extra mile made a significant difference. She patiently explained all the features of the vehicle, ensuring that I left with a clear understanding of how everything worked. Her friendly demeanor and patience with my requests made the process stress-free. I genuinely believe that Maddie's exceptional customer service sets a high standard for the dealership. She not only helped me find the perfect vehicle but also made the entire experience memorable. If there's anyone at Bev Smith Toyota who deserves recognition for their dedication to customer satisfaction, it's Maddie. More

Anthony got me in and out in minimum time. Even though the dealership is under renovations the temporary set up for service was well thought out. Even though the dealership is under renovations the temporary set up for service was well thought out. More

We met with Pierre (sales) and David (sales manager) to assist us with the purchase of a new car for our mother. The both of them went above and beyond. I highly recommend this dealership! assist us with the purchase of a new car for our mother. The both of them went above and beyond. I highly recommend this dealership! More

Been a pleasure working with Pierre over the years here’s to our 12th vehicle!! Thanks for always taking care of us like family to our 12th vehicle!! Thanks for always taking care of us like family More

alles perfect gute bedienung schnelle abfertigung es gab nichts negatives sehr gute betreung werde den naechsten Servic bednutzen gab nichts negatives sehr gute betreung werde den naechsten Servic bednutzen More

The dealership is a very comfortable and pleasant atmosphere inside and out. Employees are very friendly, knowledgeable and helpful. atmosphere inside and out. Employees are very friendly, knowledgeable and helpful. More

I am very pleased with my service, thank you. Until next time enjoy your day. Until next time enjoy your day. More

Joe Cleri is an amazing salesperson for Bev Smith Toyota. He is very attentive and listens to the needs of his customers. I was referred to him, and he was very patient and diligent to sell me the car I want He is very attentive and listens to the needs of his customers. I was referred to him, and he was very patient and diligent to sell me the car I wanted within all my parameters. He is the best person to go to for the stressless car buying experience, and I highly recommend him for anyone looking to make a purchase at Bev Smith Toyota. Outstanding customer service! More

Everything was good. Kim did a great job. Didn’t have to listen to a sales pitch this time. That was a great improvement! Kim did a great job. Didn’t have to listen to a sales pitch this time. That was a great improvement! More