Bev Smith Toyota

Excellent service experience. Appointment was on time. Service tech advised that some service I thought was needed was in fact not needed & gave explanation why. Answered all of my Appointment was on time. Service tech advised that some service I thought was needed was in fact not needed & gave explanation why. Answered all of my questions. More

Breakdown on the highway! I limped into this dealership unannounced with a very serious leaking transmission cooling line. The service staff was upbeat and worked me in to get I limped into this dealership unannounced with a very serious leaking transmission cooling line. The service staff was upbeat and worked me in to get the problem resolved. I was even able to get an oil change and tire rotation done. Due to a parts backorder they supplied me with a courtesy rental car so I wouldn't be without a car for several days until the part arrived from the toyota distributor. I was really impressed with their great positive attitude and efforts in getting my 4Runner repaired so I could continue on my journey north to my home in Maine. Great experience! Keep up the great work! More

Amazing customer service I give the dealership service department 5 stars because of their outstanding customer service. As a small business owner, I know that making custome I give the dealership service department 5 stars because of their outstanding customer service. As a small business owner, I know that making customers feel important and valued is the key to continued success. Reputation is everything in our small, but growing community. I would like to take a moment to highlight customer service representative Stan for his ability to anticipate his regular customer's needs and service desires. His personal presentation puts the customer at ease, and his kind delivery keeps things in perspective. He is a champion for your organization. Lynette Marraffa More

Very nice experience I rate the service excellent. I have all service done here and have never had a problem. The free car wash is amazing. My car was fairly dirty inside I rate the service excellent. I have all service done here and have never had a problem. The free car wash is amazing. My car was fairly dirty inside and out. When they brought it back it looked new. I cant believe what a nice job they did and free. My experience was excellent. Would recommend to anyone. Also, let me add; My low pressure tire light came on while I was in Stuart. I stopped by Bev Smith Kia and they took the car right in and checked all the tires, eventhough this is not where I bought the car. That's what I call good service.Thank you Bev Smith Kia. More

Very pleased, Stan the service writer Very responsive to my Dealing with Bev Smith for over ten years, would never take my Camry anywhere else, Stan the service writer was very helpful, very pleased with all as Dealing with Bev Smith for over ten years, would never take my Camry anywhere else, Stan the service writer was very helpful, very pleased with all aspects of my dealings with Bev Smith Toyota More

6 month check-up The men that took care of my car and me were courteous. No problems at all. This is my second camry and have never had any problems with the emp The men that took care of my car and me were courteous. No problems at all. This is my second camry and have never had any problems with the employees. More

Great Experience!! Coming from Indiana and had engine light come on! Called service dept. , got me in immediately and even made the repairs! Tim, Customer service rep, Coming from Indiana and had engine light come on! Called service dept. , got me in immediately and even made the repairs! Tim, Customer service rep, was extremely helpful. We were even served food. This company definitely has excellent service and seems to really care!!! Very professional and highly recommend this company! I would definitely recommend buying a car from them! More

An oil change My only negative would after making an appointment to have my oil changed it was a 2 hour and 10 minute wait. How do I go about speeding this up? My only negative would after making an appointment to have my oil changed it was a 2 hour and 10 minute wait. How do I go about speeding this up? More

Always Exceptional We met a new service rep Carly this time, learning that Ed Criswell had left and moved to the Carolina's. We had dealt with Ed for over 6 years. Car We met a new service rep Carly this time, learning that Ed Criswell had left and moved to the Carolina's. We had dealt with Ed for over 6 years. Carly as a newcomer proved her value to us and to your dealership. Look forward to a lasting friendship and professional partner in Carly. The Janczewski's More

Bad service experience Took my car for a 15000 mile factory maintance. All went well until my right rear tire came off because the service department failed to tighten the Took my car for a 15000 mile factory maintance. All went well until my right rear tire came off because the service department failed to tighten the luge nuts and the tire came off. Luckily I was in the lot just before pulling onto US 1. More