Bev Smith Toyota

Great Dealership This is my 3rd vehicle with Bev Smith. Everything about this dealer from sales to service has been top notch. I have been dealing with Bev Smith Toyot This is my 3rd vehicle with Bev Smith. Everything about this dealer from sales to service has been top notch. I have been dealing with Bev Smith Toyota for 9 years and have never been disappointed. This is one of the most well run dealers I’ve ever been to and in my 75 years I’ve been to many. More

Sold me a New truck that was not New Wish I could leave a negative quantity of stars, but it won't allow me. March 23rd purchased what was supposed to be a new 2019 Tacoma TRD Sport 4x4 Wish I could leave a negative quantity of stars, but it won't allow me. March 23rd purchased what was supposed to be a new 2019 Tacoma TRD Sport 4x4 VIN 3TMDZ5BNXKM058064. Terry Taylor was the salesman who promised leather seats but then "forgot" about them and I ended up paying $600 more out of pocket because of him forgetting what he had said 30 minutes earlier. Regardless, he never ordered the seats. 3 weeks later the engine light comes on. Take it in for service when I open the hood and realize this was not a new truck. Engine is covered in mud, rust, corrosion, etc. I demand to know where the truck has been. Turns out the 125 miles that were on it when I got it were not from test drives but from the truck being raced around the Daytona Speedway with race car drivers and apparently did some off-roading as well as the hood was open to the elements for an extended period of time. I demanded my money back and was told by Charles Warren to leave and he assured me he would not do anything for me because of the negative review I had given the dealership about being ripped off on the leather seats. I left the truck there and after several more weeks met with Richard Sanchez who finally agreed to give me my money back and find me a new truck. Long story but he never did. I found one in GA, drove 1,000 miles round trip to pick it up myself and now I have a new truck. Only problem is Bev Smith was supposed to cancel/pay off the other loan back on April 27th and they never did. Didn't send the check until May 7th and it is still unpaid to this day so now Southeast Toyota finance is having difficulty closing my new loan because of the other one that is still open and with a balance. By the way, that truck that I drove for 2 and a half weeks and now has 545 miles on the odometer is listed for sale as NEW on their lot right now because they forced me to sign a document that said I never took possession of the truck before they would give me my $3,500 down payment back. Save yourself the trouble and skip this dealership and any of its sister dealerships. I saved over $4,000 and got a truck with all of the premium upgrades by driving 500 miles to Augusta, GA. Well worth the trip to be treated with respect and save money. More

Considerate and professional employees I was not sure what to expect with the Coronavirus impacting every facet of our lives. I was very relieved when I was greeted upon arrival by technic I was not sure what to expect with the Coronavirus impacting every facet of our lives. I was very relieved when I was greeted upon arrival by technicians who wore masks and covered by front seat and steering wheel with plastic. I was also happy that I could wait for my car. The service was quick and thorough, and cost as estimated. Stan was friendly and reassuring throughout the visit. He is a very professional and kind person. More

New car purchase This was my first car purchase as a resident of Florida and my I say it was an experience of a lifetime! I cannot say enough good things about the s This was my first car purchase as a resident of Florida and my I say it was an experience of a lifetime! I cannot say enough good things about the staff that I dealt with. Friendly, thorough, informative and most of all in tune to my needs and situation. Everyone involved went above and beyond my expectations! They made sure this deal was going to happen for me as close to my terms as possible. For that I'm very thankful. I would definitely recommend this dealership to anyone looking for a toyota in their future. More

Pierre went above and beyond. He worked with us in getting the car we wanted and stayed in our budget. Super friendly, professional and knowledgeable. getting the car we wanted and stayed in our budget. Super friendly, professional and knowledgeable. More

Easy Service During Difficult Times My car was picked up at my home. Brandon handled my service.The car was later returned to me and I did not have be concerned about staying safe by sta My car was picked up at my home. Brandon handled my service.The car was later returned to me and I did not have be concerned about staying safe by staying at home. More

Great Job!!! By far the best, Pierre did a amazing job and they have the best selection to choose from!!! Dealership was very clean, sanitized and everyone in prot By far the best, Pierre did a amazing job and they have the best selection to choose from!!! Dealership was very clean, sanitized and everyone in protective gear!! Great Job keeping everyone safe and feeling secure!! More

My service advisor Stan advised me what I needed now and what could wait because of the financial situation we are all in I appreciated it. He always gets my car in and out fast one of my reasons for buying what could wait because of the financial situation we are all in I appreciated it. He always gets my car in and out fast one of my reasons for buying Toyota is knowing I have a good service advisor looking out for me More

Lifetime warranty is a joke Life time resident of the area and purchased many vehicles at Bev Smith Toyota. That ended this year when they would not honor life time warranty. Life time resident of the area and purchased many vehicles at Bev Smith Toyota. That ended this year when they would not honor life time warranty. After a month of sending receipts for all the service done over life of vehicle, they declined and was told I had to take it up with their warranty company. If they don't plan to honor the warranty, they would be better not to offer it. They lost my business for life over this and if they hadn't offered lifetime in the 1st place that may not have happened. Just bought another new Toyota but not from this dealership due to how they treated me. More

It is my second car from Bev Smith. Service and customer service is the best in the treasure coast , that’s why I came back . service is the best in the treasure coast , that’s why I came back . More