Bev Smith Toyota
Fort Pierce, FL
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Service staff are always friendly and courteous they pro ide sncks and keep you informed on your vehicle and explain any future maintenance you may need to pre pare for s well ide sncks and keep you informed on your vehicle and explain any future maintenance you may need to pre pare for s well More
Sept/16/2020 Stan: Timely service and in addition to routine care they fixed a recall that had just been issued for a Air-bag recall. Always have excellent service from this deal... routine care they fixed a recall that had just been issued for a Air-bag recall. Always have excellent service from this deal... More
Kellie was very responsive and made sure that I was kept informed of my Corrolla's status. The work was done quickly. So happy to get this taken care of! informed of my Corrolla's status. The work was done quickly. So happy to get this taken care of! More
From the call to schedule my service to the cashier interaction, my experience was excellent. I highly recommend both Toyota and Bev Smith for sales and service. interaction, my experience was excellent. I highly recommend both Toyota and Bev Smith for sales and service. More
The very best service I’ve received anywhere... even tops my 3 Lexus vehicles. I went in this time for routine service (130,000 miles on my Tundra... finally finished the break in period!). I came out with z my 3 Lexus vehicles. I went in this time for routine service (130,000 miles on my Tundra... finally finished the break in period!). I came out with zero problems, under $100 and they appraised my truck (first they asked if they could), made me an offer and I agreed to swap it for a new one just like it. All in under 90 minutes. Your definition of “service” might be different than mine, but that rang all the bells in my steeple! More
Great service. Timely service and in addition to routine care they fixed a recall that had just been issued for a softwear update. Always have excellent service from Timely service and in addition to routine care they fixed a recall that had just been issued for a softwear update. Always have excellent service from this dealership, More
I wouldn’t go back to Bev Smith Toyota if they gave me free service for lifetime. The service department is the worst. If you have an appointment you can arrive there early and they’ll ask you to come bac free service for lifetime. The service department is the worst. If you have an appointment you can arrive there early and they’ll ask you to come back at the time of your appointment. The customer service doesn’t exist and personal lacks soft skills. More
WORST DEALER I HAVE EVER PURCHASER FROM !!!!!!!!!!!!!!!!!!!! purchase A 2020 Toyota Camry on July 4th (Friday) on July 5th the passenger window did not go down and the drivers window was making a loud noise an purchase A 2020 Toyota Camry on July 4th (Friday) on July 5th the passenger window did not go down and the drivers window was making a loud noise and the door panel was pushing out .July 6 went back dropped car off to be repaired had to put rental car on my own credit card which is unreal .July 10th went to pick up car was raining took car home July 11th notice a dent on bottom of driver door and a scratch deep down to the metal .Return car on July 13 th Again having to use my own credit card for rental car It puts a hold on $250 dollars .On July 17th went back to dealer to pick up car the scratch was fixed and the dent was even worst for them trying to just buff it out .I then asked for the manager we i began to lose my cool when they offer to buy the car back from me for less then what they sold it to me for just two weeks ago! At this point i did not want the car or any Toyota ! I was told to please leave the car again and it would be taken care of . I had also mentioned on JULY 13 that the brakes were making a noise .on July 21 i got the car back and the dent was repaired after driving home the brakes were still making noise i called back to dealer and asked them if the brake had been services and the services department (stan) had said there were no records of the brakes needing services that i can wait till my first oil service to have them check so unprofessional put a person life on hold what if the brakes are faulty . The experience this dealer as put me threw I would never buy a Toyota or let any family or friend buy form this dealer again and a matter a fact my company all drive Toyota Tundra and they will not be any longer . I have lost so much time from work dealing with this car and now i have to bring car back again for the brake so Ill have to rent the car again for a few day and go out of my way because the car they sold me Is a LEMON!!! i will be report this to all the website and the BBB till this issue is handle in the right manner . More
Best Service Advisor I bought a 2018 certified pre-owned Toyota Sienna for my wife from another dealership that I was not satisfied with. I am 60 years old and have owned I bought a 2018 certified pre-owned Toyota Sienna for my wife from another dealership that I was not satisfied with. I am 60 years old and have owned many vehicles in my lifetime. Stan Rumowski is the best Service Advisor I have ever dealt with. He treats my wife with great respect and always explains the work being done to my wife or myself. Stan always goes over and above with his customer service! More
Great buying experience thanks to Greg Keefer, the Salesman I came to Vero Beach Toyota Dealership with intention to buy a new car. Internet gave me some options with clear prices. I knew exactly the car I want I came to Vero Beach Toyota Dealership with intention to buy a new car. Internet gave me some options with clear prices. I knew exactly the car I wanted, and I knew what I can afford. Sales person showed me the car and I was ready to buy until I ran into their manager who was hiding from me all the prices I have seen before on internet through TrueCar. Without any explanation he told me I am not qualified for any advertised discounts and simply added my trade in value to the purchase price instead of deducting. When I told him about my calculations ( I am a math teacher) he told me I can not understand his calculations...It made me to leave, I felt insulted and belittled . Since I knew exactly the car I wanted I bought Toyota RAV4 XLE (2020) from Bev Smith Toyota in Fort Pierce which is only 15 min away from my house. Great experience, I was straight forward what I wanted and expected (I did prior research) and after meaningful negotiations we came to the closure of this deal. My sales person Greg Keefer was very patient, intelligent, knowledgeable and consistent in his effort to help me and make sales at the same time. Thumb up for Bev Smith.! More