
Bev Smith Toyota
Fort Pierce, FL
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My new car received its first service and a new part installed in a timely manner. Tyler kept me advised of status and pricing. After I received my car back, Tyler followed up with any questions and to installed in a timely manner. Tyler kept me advised of status and pricing. After I received my car back, Tyler followed up with any questions and to make sure I was satisfied with my service. Ally made several calls to ensure customer satisfaction and the overall experience was great!! More
Scheduling service was easy. Sylvia was extremely helpful. Service was done in a timely manner and well within the timeframe I was told. Sylvia was extremely helpful. Service was done in a timely manner and well within the timeframe I was told. More
Everyone at Bev Smith were very kind and patient and made sure that I was completely satisfied and received a fair rate with my monthly payments, they made everything go smoothly even though I was in a rush sure that I was completely satisfied and received a fair rate with my monthly payments, they made everything go smoothly even though I was in a rush because of family obligations , from Adam Jordan in sales and Mike P to Stephen Geary in Finance, the dealership is very warm and welcoming and treat their customers like true VIPs. They are the ones that are truly VIPs. Thank you. More
I'm really surprised by the lack of response, carelessness, and the feeling of being neglected by the internet sales team. For 5 days, I dealt with 2 salespeople at this dealership via texts, ema carelessness, and the feeling of being neglected by the internet sales team. For 5 days, I dealt with 2 salespeople at this dealership via texts, emails, and calls. Seem like because I questioned their fees and bad practice of listing one price and adding "not including a $2000 deposit" added to the advertised price is deceiving and might get them initial interest from potential buyers, it's a cheesy gimmick, to say the least. The lower listed price gives them a better ranking on TruCar and CarGurus where they rank and list vehicles based on price compared to the market (not taking in consideration the additional $2000 deposit mentioned only on Bev Smith website). I was told someone will call me back but I had to chase then was told I'd be sent an offer in writing which I never received either!! Never had a car dealer treated customers like they were doing them a favor. Moving on, plenty of options and better service elsewhere. More
Very nice , courteous and compassionate . They gave me a chance on purchasing a new car of my dreams that everyone else would not give me the time They gave me a chance on purchasing a new car of my dreams that everyone else would not give me the time More
Mike Matos is awesome. Used him for years and he hasn't changed a bit. Don't ever let anything happen to him. He's the best I've ever experienced! Used him for years and he hasn't changed a bit. Don't ever let anything happen to him. He's the best I've ever experienced! More