Bev Smith Kia

Service dept made by life xxxx for 10 days Bev Smith KIA Service Department of Fort Pierce: This was 10 days of xxxx but I want to make this short and to the point. Service dept. dented my car Bev Smith KIA Service Department of Fort Pierce: This was 10 days of xxxx but I want to make this short and to the point. Service dept. dented my car during service. 1st loaner car was loaded with roaches and had expired tags. Went three days without a car. 2nd loaner car was clean. They had my car in their shop for 8 days no updates, no phone calls. I had to call Bev Smith KIA, email the manager and the body shop they took it to. I felt as if I was never getting my car back. I was at their mercy. I feel if a company damages your car it is there job to keep you informed and get your car back to you ASAP. The Service manager said your car will look better than when you brought it to us. I have proof of that in an email. They did nothing to make my car look any better than when I brought it in. NOTHING. Except to dent it and lower its value. My car will NEVER go to any BEV SMITH dealerships to have anything done. I will drive to WPB or Vero to have work done on my KIA. I was also told my peeling rims were under warranty. A professional service advisor that has been working at KIA for years should not inspect my rims tell me they are under warranty, order them, then have them ½ installed then come tell me sorry the rims you have on your car are not factory rims, theses will cost you 1800.00. They will never see my car again. They will never see any of my KIAS. I own 3 of them. My sister said she will not bring her KIA their dealership ever, after what they did to me. If we can cancel my Mom’s service plan she will never go there. I should have been top priority because they damaged my car. If the review site lets me please look at my photos. More

good job, as always My apt. started on time, it was completed approx. when stated. All staff and service people were polite and courteous. That's why I've been coming her My apt. started on time, it was completed approx. when stated. All staff and service people were polite and courteous. That's why I've been coming here for ten years ! More

My service was fast and efficient. Aaron was very personable. He made sure to be clear about what needed to happen to my car. At the end of the service, he thoroughly explained to the r Aaron was very personable. He made sure to be clear about what needed to happen to my car. At the end of the service, he thoroughly explained to the result of my car inspection. More

Great customer service We came in to test drive a new Sorento and was greatest by Mario. He was extremely friendly and always made sure we were happy and if we needed anythi We came in to test drive a new Sorento and was greatest by Mario. He was extremely friendly and always made sure we were happy and if we needed anything. We test drive the car and fell in love with it immediately. Mario did everything possible to make sure we would leave happy and with the new car. I would definitely recommend going to Bev Smith FTP and ask for Mario. More

Excellent service and relaxing enviornment Went for my second service called and got same day appointment in and out in less than an hour including a full service car wash Went for my second service called and got same day appointment in and out in less than an hour including a full service car wash More

Great Service Dept. Prompt ,professional and always informative. I would recommend the service department to anyone who would need service done to their car.I am always Prompt ,professional and always informative. I would recommend the service department to anyone who would need service done to their car.I am always pleased with their service. More

We Keep Going Back to BEV SMITH KIA This is Our 4th KIA from BEV SMITH. What can I say, except We LOVE KIAS, and Salesman Dave Cuillo is TERRIFIC. We leased 2 Souls, but the last time This is Our 4th KIA from BEV SMITH. What can I say, except We LOVE KIAS, and Salesman Dave Cuillo is TERRIFIC. We leased 2 Souls, but the last time My Husband wanted something different, so We got the Forte. It was a great car. but couldn't drive it, because I'm just 4'8",and I couldn't see over the steering wheel. So, off to BEV SMITH, to get what 'I' could drive. My Husband is now under HOSPICE CARE at HOME, and wanted Me to be Independent, again, so We went back to the Soul...bought, not leased, this time. Well, after more than 2 Years of not driving, I'm having a BLAST. THANK YOU, DAVE CYILLO!! Great job, BEV SMITH KIA! Keep up the GREAT work. More

Great service Scheduled my appointment with ease, reception and service was great! the work and detailing of my car was excellent and was given a rental car for the Scheduled my appointment with ease, reception and service was great! the work and detailing of my car was excellent and was given a rental car for the day. Explanation of everything that was done to my car was relayed to me with understandable terms More

Great customer service My service advisor was very pleasant to seal with. He kept us informed of the repairs progress and made the visit a pleasant one. He explained the se My service advisor was very pleasant to seal with. He kept us informed of the repairs progress and made the visit a pleasant one. He explained the service we were getting and that Kia had authorized additional testing to ensure our vehicle was well maintained which we did not even know about. My wife and I were very with the service rep, the service and dealership More

GOOD CUSTOMER SERVICE. As always , customer service was good from I drove up , to the time my car was returned to me washed, and vacuumed. The attendant that met me ,interac As always , customer service was good from I drove up , to the time my car was returned to me washed, and vacuumed. The attendant that met me ,interacted with me regarded service of my Kia Sportage was courteous and knowledgeable. The timeliness was great, the waiting are was very comfortable where you could relax with a newspaper and enjoy a cup of coffee or tea along with a variety o snacks. Keep up the good work . Each one tells one More