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Bettenhausen FIAT
Orland Park, IL
243 Reviews
Proud To Call Chicago's South Suburbs Our Home!
As a family owned and operated dealership for over 60 years, we have a great history here in Tinley Park, and Orland Park Illinois. With a loyal and caring family of customers throughout Chicago's south, southwest, east, and northern suburbs, it is our responsibility to take care of them the way that they have taken care of us. That is why we give back to our great town's like Tinley Park, Orland Park, Oak Forest, Palos, Homer Glen, New Lenox, Mokena, Frankfort and all surrounding communities that we call home. From food and toy drives to natural disaster relief efforts, we have been there to assist and support our community and the surrounding areas.
We thank you, our loyal customers. With your loyalty and support, we can continue to do what we do best. That is to actively support our community and our neighbors in a responsible manner while providing great quality vehicles to our loving customers. “ Cars are indeed our business, supporting those in the communities we serve will be our legacy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 243 reviews
June 06, 2025
Don’t trust a word they say, just like they admit to in the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 mile the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 miles on it. What arrived was a car with all four wheels having clear visual scratches and gouges. A front bumper that had scratches and gouges with missing paint, that also had incomplete body work done, leaving a patch of matte paint with no clear coat applied. The car needs a front-end alignment as the car drifts to the right. None of these obvious issues were disclosed as part of the purchase, and in a car with so few miles I do not consider normal wear. To pile onto the issues, they refused to provide the pre shipment photos to help identify if clear visual damages were known before the vehicle left the dealership or something that happened in shipping. They have not responded after three weeks of requests for information. When I started to initiate a damage claim, they claimed things would be straightened out and that switched to, of course they were not going to cover damages to the wheels I should have expected them. This is only true if when going through the purchase and I asked if there was any damage to the car I was told the truth. I was not told the truth and I was not offered any compensation for the misleading claims made about the vehicles condition. Don’t trust a word they say and have the vehicle inspected by a known and trusted third party. They do not accept responsibility for misleading claims and refuse to respond when asked direct questions to try and resolve known issues. More
by fahaka
Employees Worked With
June 04, 2025
I’m very satisfied with the attention to detail and the beautiful vehicles Shannon was so kind and informative! beautiful vehicles Shannon was so kind and informative! More
by gardian
Employees Worked With
April 27, 2025
Very friendly and informative. Kept me up to date on the progress of my car! Kept me up to date on the progress of my car! More
by raddaka2baRaddaka2ba
Employees Worked With
April 02, 2025
Fast efficient and very nice to do business with. Professional costumer service very clean dealership Professional costumer service very clean dealership More
by Ram
Employees Worked With
February 01, 2025
I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. More
by HARLEYRUSS
January 03, 2025
Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys dealer. Outright lies and coverup of known issues . Stay away from these guys More
by Jlogerfo
January 03, 2025
Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your se I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your service department (Jessica) was also very helpful. My car was cleaned and polished, I didn't get the name of who cleaned/polished it but it looked brand new! Great job! Everything that was promised was delivered to me in a prompt time frame. I would recommend Sam and your dealership to all. You all made buying a car a delight rather than a hassle. If I could give more stars I would. THANKS! More
by wdelpercio
December 22, 2024
Bought two cars from Bettenhausen. A Jeep and a Town & Country in the same year. Absolutely the worst decision. They are great at selling warranties but the service department does eve A Jeep and a Town & Country in the same year. Absolutely the worst decision. They are great at selling warranties but the service department does everything they can to not honor them. Management couldn’t care less. Made a complaint with Chrysler and they told me not to use Bettenhausen specifically. Hope this helps the next family. More
by Marino134
Employees Worked With
Ryan
