Bettenhausen Chrysler Dodge Ram- Service Center
Tinley Park, IL
880 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center
I wish I could say the same as everyone else, but my experience at Bettenhausen was terrible, yesterday I went in for a routine oil change and tire rotation, I driven my truck into the dealership with a experience at Bettenhausen was terrible, yesterday I went in for a routine oil change and tire rotation, I driven my truck into the dealership with all my tire locks and left with only 3, the service intake person (Danny) claims that there was only 3 locks on my tires and that is untrue, once I asked if the mechanic misplaced the tire lock he stated no, the truck came in without it, he never inspect my vehicle to make sure all was there or not just stated that his workers would not lie nor steal, once I spoke with the service manager Mike, he stated that maybe the last dealership that rotated my tires never screwed the lock on tight and it fell off, he seen things like that happening and proceed to say I could purchase another set for $150.00, this was the worse experience I ever encountered at this dealership and will never return. More
fantastic staff. Repairs done in an acceptable amount of time. The complimentary carwash is always nice. It’s the staff here though. Top notch. Repairs done in an acceptable amount of time. The complimentary carwash is always nice. It’s the staff here though. Top notch. More
Service personnel are courteous, friendly and knowledgeable about their vehicles . They are always willing to answer any questions that you may have. knowledgeable about their vehicles . They are always willing to answer any questions that you may have. More
Awesome service, staff, and location. We always come to this dealership. Thank you for pleasant experience! We always come to this dealership. Thank you for pleasant experience! More
Ryan the service manager knows his job. Took a big trans job and completed it quickly and correctly. I'm on my 3rd Jeep (still have 2) and am looking to trade up for a newer model. Will se Took a big trans job and completed it quickly and correctly. I'm on my 3rd Jeep (still have 2) and am looking to trade up for a newer model. Will see the other Ryan (sales) for that. I guess you can never have too many Ryans! Ha! Jerry H. More
Fast service good However asked them to check on drivers rear tire. Only put air in it. Tire has a slow leak. In there defense i couldnt find my wheel lock key. Idk if thats a good excuse. rear tire. Only put air in it. Tire has a slow leak. In there defense i couldnt find my wheel lock key. Idk if thats a good excuse. More
I have purchased 10-15 autos from Bettenhausen over the years. Service and professional people keep me coming back. years. Service and professional people keep me coming back. More
Always professional always courteous very helpful explained everything that they did and anything that would potentially needed to get done and the immediate future explained everything that they did and anything that would potentially needed to get done and the immediate future More