Back

Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
223 Reviews

223 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Sort by
February 06, 2025

Manny was excellent. He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the More

by fqqxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Franco
February 06, 2025

Darnell Pierce is really helpful with the entire process. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. More

by josephkrueger66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Pierce
February 06, 2025

Efficient. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. More

by vlcerinich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
February 06, 2025

Excellent service all around. Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was More

by maryfranwilkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean in Services
February 06, 2025

My Ram 1500 needed routine maintenance and to address a manufacturer recall. It also needed to address an engine issue that resulted in a major repair that was all covered under warranty. The dealership go More

by DAVEDRAKSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
February 06, 2025

Joey was extremely helpful and kept me up to date with Jeep. I've been to all the Jeep dealers in the area and because of the excellent service i received. I'm sticking to Bettenhausen! More

by papabear_colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robson
February 05, 2025

The service writer, Crystal Jones, was very pleasant and kept me informed on the status of the work being done on my vehicle. Work was also done in a timley manner. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
February 05, 2025

Very helpful and courteous. Pleasant attitudes and very welcoming and understanding. Nice people to do business with. More

by sievert13b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco, Alyssa, Kyle and Christian.
February 05, 2025

I’m very happy with the work that was performed and the daily communication as to the status of the work was excellent. More

by mkschoeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
February 04, 2025

Always good service, what is 15 word minimum it’s kind of aggravating me. Thank you. More

by jsn829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
...
5
...