Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
223 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Manny was excellent. He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the vehicle, it was determined that the car had some serious issues with cylinder misfire and would be kept until repaired. Very pleased with the communication, work performed and delivering the car looking polished. More
Darnell Pierce is really helpful with the entire process. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. More
Efficient. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Provides round trip for driver to home and back to dealer when vehicle is ready. More
Excellent service all around. Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was quoted and he quickly made things right. Having a ride to and from the dealership is just icing on the cake. More
My Ram 1500 needed routine maintenance and to address a manufacturer recall. It also needed to address an engine issue that resulted in a major repair that was all covered under warranty. The dealership go manufacturer recall. It also needed to address an engine issue that resulted in a major repair that was all covered under warranty. The dealership got me in right away and made sure my personal transportation for the two and a half days was not affected. Highly pleased! More
Joey was extremely helpful and kept me up to date with Jeep. I've been to all the Jeep dealers in the area and because of the excellent service i received. I'm sticking to Bettenhausen! Jeep. I've been to all the Jeep dealers in the area and because of the excellent service i received. I'm sticking to Bettenhausen! More
The service writer, Crystal Jones, was very pleasant and kept me informed on the status of the work being done on my vehicle. Work was also done in a timley manner. kept me informed on the status of the work being done on my vehicle. Work was also done in a timley manner. More
Very helpful and courteous. Pleasant attitudes and very welcoming and understanding. Nice people to do business with. Pleasant attitudes and very welcoming and understanding. Nice people to do business with. More