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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
124 Reviews
Call Service Center (815) 524-0642

124 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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December 16, 2024

The service is always dome in a timely fashion, and the customer service is excellent. Great communication! More

by bech1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Franco
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Dec 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience timely service and excellent customer care at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your feedback about great communication is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 14, 2024

I needed an oil change, and looked for a dealer that operates the "Express Oil Change," Everything was excellent, from first "getting in line" on the app, the updates about timing, check in and pick up More

by mlfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal - service advisor
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Dec 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with our Express Oil Change at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was excellent. It's great to know you appreciated the updates and the technician's video summary. We look forward to assisting you with your next car purchase! Come visit us again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 14, 2024

Staff were very friendly and professional. They did a great job and cleaned my entire car. I didn’t have to wait long either. Highly recommend! More

by aszymanski094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
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Dec 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with friendly and professional service, and that you loved the car cleaning. Your recommendation means the world to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

Did not have to wait too long and my problem was fixed and now it’s driving smoothly. More

by cyntrob1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that your problem was resolved quickly and your vehicle is driving smoothly again. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide efficient and effective service. We look forward to seeing you again for any future needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

Had a check engine light on, they were able to repair and return the jeep in adequate time. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, for your kind words! We appreciate your feedback on our service for your Jeep. It’s great to hear that we could address the check engine light issue promptly. We look forward to assisting you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

I had an excellent experience with the customer service rep! I would recommend this de More

by beatrizh4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Jones
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your excellent experience with our customer service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your recommendation and look forward to welcoming you back! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

Very good service very easy to work with thank you for the help 10/10 More

by emanp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We appreciate your positive feedback about the service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s great to hear you found it easy to work with us. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 09, 2024

Very friendly, courteous, knowledgeable and quick service. Very happy with service would recommend highly. Thank You More

by hnkrssn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean,Rick
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We at Bettenhausen Chrysler Dodge Jeep RAM of Lockport are thrilled to hear that you had a friendly and efficient experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 08, 2024

Great staff, great service! Love this dealership! Will be back; so glad they opened in Lockport! More

by benderp76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy?
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that you love the staff and service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 08, 2024

Friendly and welcoming environment! I didn’t feel Rushed or pushed into my purchase! Took their time in explaining whole process! Josh was great! More

by gbuis217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you experienced a friendly and welcoming environment at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Josh was able to take the time to explain the entire purchasing process without making you feel rushed. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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