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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
290 Reviews

290 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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April 13, 2025

On my recent vehicle serivice, everyone was very professional, especially Amy. She asked questions about my vehicle problem that I didn't even think of. The service facilty is clean and efficientl More

by Denise Lanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
April 13, 2025

Great experience. Clean facilities. Excellent service. Good communication on wait time and services needed and performed. More

by reavisjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 13, 2025

Came in for an oil change on a Saturday afternoon (4/12) and the staff was available to help get me set up immediately. I was given the option to add a tire rotation. I passed this time. No hard sell - r More

by wbruin2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Well, everything I brought the car in for the Jeep whatever you call it did not get fixed. Nothing is fixed. You shut it off the sensor off instead of replacing it. More

by drydockinn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of them don’t manager work with me
April 10, 2025

Continues to excel in their performance. Have purchased 7 vehicles from Bettenhausen and all areas of service have been excellent. More

by mdennisdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
April 10, 2025

Excellent work friendly people fast service bravo oil change and tire rotation under 1 hour More

by kiremk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael browne
April 09, 2025

Certainly pleased that service found the issue with my car which was different from what I thought it was. But disappointed because it was likely caused by a mistake by the service department 8 months pr More

by s.soifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Alyssa is honestly the best, I always have trouble when I go get a service done on my vehicle and she helped me so much. She goes above and beyond and she’s very much appreciated. Thank you Alyssa More

by amaliajuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
April 08, 2025

Service was quick. Everyone was friendly,thorough and knowledgeable. I would definitely recommend Bettenhausen in Lockport More

by hnkrssn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hinker and Crystal Jones
April 08, 2025

I am nothing but pleased with the ease of scheduling, the cleanliness of the technicians and the speedy process of getting my vehicle back on the road . I’m going to bring all of my vehicles back to Bettenha More

by AMANDA1BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle mandra
2
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