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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
224 Reviews
Call Service Center (815) 524-0642

224 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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October 29, 2024

When I Cale’s with the problem they asked me to come right in. They inspected and told me the part had to be ordered. Part was ordered and they called me in for service. 30 minutes later I was happy mo More

by Razor Chicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that we could quickly assist you with your needs and get you back on the road in no time. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 29, 2024

Great service and short wait times. They provide snacks as well. Pricing is on par or better than other local options. More

by corry_simkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you enjoyed great service and short wait times during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's also great to know you appreciated the snacks and found our pricing competitive. We look forward to welcoming you back next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 29, 2024

i was very disappointed in the cleaning of my car there are streaks on the outside of the car and the windshield is terrible More

by leonard.potym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the cleaning of your vehicle. It's important to us that our customers receive the highest quality service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. If you would like, please reach out to us directly so we can address your concerns and ensure your vehicle receives the attention it deserves. We look forward to hearing from you. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

I was very impressed by the communication, fast service and overall service experience. All the employees were helpful and communicative and positive. Thanks ! More

by marylynnmatthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you were impressed with the communication and fast service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to ensure a positive experience for our customers, and your feedback truly highlights their efforts. We appreciate your kind words and look forward to serving you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

Great service and timely action to my needs. Every minute my truck is down cost my company money. I greatly appreciate their professionalism and communication during my service. A great Change o More

by mike@sandmhotshot.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand how crucial it is to minimize downtime for your truck and appreciate your recognition of our professionalism and communication. It's great to know we could provide a welcoming change of pace for you. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 27, 2024

Follow-up video review was perfect. It was very informative. Nice touch! The staff were also very pleasant More

by jtreiniche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 29, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the follow-up video informative and that our staff made a positive impression on you. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent service and valuable resources for our customers. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 25, 2024

Got in and got out. The last few times going to Lockport has been a helpful pleasure. Thanks Joey! More

by rbjackson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Oct 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that your recent visits to Bettenhausen Chrysler Dodge Jeep RAM of Lockport have been a helpful pleasure. Joey will be happy to know that he made a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

They talk care of my car. A bit pricy compared to competion. Efficient review of care needs More

by xdakotax05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that we took care of your car efficiently at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide quality service, and we appreciate your feedback regarding pricing. If you have any further questions or need assistance, feel free to reach out. We hope to see you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Very nice dealership, friendly and knowledgeable representative helped me with service requirements, the new location works perfectly for me More

by 2dirich2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service was great
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Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing friendly and knowledgeable service, and we're glad the new location is convenient for you. We look forward to assisting you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Kyle is awesome! Very friendly and professional. So glad he moved over from Orland to Lockport. More

by carolinejarosik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Kyle! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s always wonderful to have friendly and professional team members like Kyle helping our customers. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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