Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Got in and got out. The last few times going to Lockport has been a helpful pleasure. Thanks Joey! The last few times going to Lockport has been a helpful pleasure. Thanks Joey! More

They talk care of my car. A bit pricy compared to competion. Efficient review of care needs A bit pricy compared to competion. Efficient review of care needs More

Very nice dealership, friendly and knowledgeable representative helped me with service requirements, the new location works perfectly for me representative helped me with service requirements, the new location works perfectly for me More

Kyle is awesome! Very friendly and professional. So glad he moved over from Orland to Lockport. Very friendly and professional. So glad he moved over from Orland to Lockport. More

Service was good not excellent . They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did not even look at my coolant. It was changed a month ago. I am disappointed that after draining and adding 6 qts of oil to change my oil pump they didn’t offer to add a new filter. I would have thought they would ask or just charge me for a new filter. Had to go buy one and replace it myself after spending $1500. More

The staff is wonderful, they will always go above and beyond to provide excellent service. beyond to provide excellent service. More

Did great job. I appreciated the concierge service back and forth from my house. Will come again! I appreciated the concierge service back and forth from my house. Will come again! More

Dean, the service representative was very helpful by keeping me informed about what was happening with my truck. I also liked the way he made sure that I was comfortable with everything that was being d keeping me informed about what was happening with my truck. I also liked the way he made sure that I was comfortable with everything that was being done!☺️ More

Hello Bettenhausen I just have one complaint and that is that I trust you service writer except one gentleman and his name is Joey he out and lied to me about a previous repair I had done and my issue was t that I trust you service writer except one gentleman and his name is Joey he out and lied to me about a previous repair I had done and my issue was that the lock for my wheels wasn’t in my car and I know it always go back in the glove box, well I asked Joey to ask the mechanic about my whells locks and because I assumed the tire had to come off for replace the timing cover gasket but Joey actually told me that the mechanic never removed my tore that he just turned the wheel to changed the gasket which to didn’t sound right, anyway I went to Discount tire and was able to buy another lock and when I went to rotate my tires they the tire that was removed by the mechanic was torqued to 100 ft/lbs and that’s the proper torque but I make it 75 ft/lbs to make it easier for me to remove and rotate, I would appreciate to keep getting the level of honesty as the other service writers now I won’t trust Joey but I will definitely go to a different service writer sir, I have bought several vehicles from you guys and the level of honesty is tremendous except for Joey, well I hope youkeep up the good work sir. Regards Edward Gonzalez More

Everyone was super nice. Joey and Manny are awesome people! They made it so stress free from Manny making the appointment. To Joey dropping off my Jeep and picking me up! Joey and Manny are awesome people! They made it so stress free from Manny making the appointment. To Joey dropping off my Jeep and picking me up! More