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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
224 Reviews
Call Service Center (815) 524-0642

224 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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January 02, 2025

Greeted in professional manner. Work completed quickly and was provided information related to recall. Pick up of truck went smoothly. More

by ohenry6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're glad to hear that you were greeted professionally and that your truck service was completed quickly. It's great to know that the recall information was communicated effectively and that your pickup experience went smoothly. We appreciate your positive feedback and look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 01, 2025

Wipers work but make loud noise when running. Back defrost parts on order for a couple weeks and not informed when will be in or repaired. More

by Beach bum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 01, 2025

Great people in service department very helpful and service was done when they said it would be More

by aelynch25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to provide excellent service and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 31, 2024

Got scheduled for appointment very quickly and good customer service . Parts ordered and received quickly. More

by kschird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department names unknown
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that you experienced quick scheduling and good customer service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to ensure parts are ordered and received promptly. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 31, 2024

In and out, and easy to make appt and don’t try to upsell- very honest More

by skmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a quick and straightforward experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We pride ourselves on our honesty and integrity, and your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 30, 2024

Kyle is Service did a great job. The whole team at the dealership was amazing. Best customer service by far in any industry. More

by Andrew Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Andrew! We truly appreciate your kind words about Kyle and our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s wonderful to hear that you had such a positive experience with our customer service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 30, 2024

Great service, highly recommend to everyone who needs service on their CDJR product. Fast and efficient. Was out the same day. More

by rghusain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team always strives to provide fast and efficient service, and we're glad we could assist you with your CDJR product. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 29, 2024

Although I did not have an appointment for an oil change and inspection, I was waited on right away. The service technician out front was very helpful, friendly and kept me well informed. They advised me of More

by jamesforkal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
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Dec 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that our service technician was helpful and kept you informed during your oil change and inspection. We take pride in our clean facilities and prompt service. We look forward to seeing you again for your future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 29, 2024

They did great advising me about what else needed to be done while doing what I requested. More

by Doc Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Dec 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing the best service while addressing all your needs. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 28, 2024

Kept us informed, friendly, knowledgeable offered us alternative. Took the time to explain everything thing to us no matter how often we asked. More

by srhoward1120
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s great to hear that you felt informed and supported throughout your experience. We always strive to provide exceptional service, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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