Betten Imports Volvo

This dealership is a SCAM. This has been public knowledge for years but unfortunately with limited dealerships in West Michigan, you don't have many options. If you care about This has been public knowledge for years but unfortunately with limited dealerships in West Michigan, you don't have many options. If you care about a high quality vehicle, honesty and respect this is NOT the place to go. After my family's experience and word from others, it is a matter of time before Mercedes Benz International closes this location. They are selling FAKE WARRANTIES. They show you a full colored brochure of a warranty which claims everything is covered. They proceed to hand you the paperwork to sign. Then when the time comes for a warranty repair, they state the brochure you were shown was not the one they sell. We still have the brochure and receipt from the DAY OF TRANSACTION! They play games with the customers, lie, and cheat people out of thousands of dollars. In addition, they lack all correspondence in addressing the matter. After speaking with other friends and neighbors in Cascade, they all had similar or worse experience with Betten Imports. More