
Betten Honda
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Shane & his boss - and staff @ Betten are SUPERIOR people. This is my 3rd car I've bought thru Shane. The whole transaction was Service & a Smile above and beyond. I appreciate Shane & Betten Honda people. This is my 3rd car I've bought thru Shane. The whole transaction was Service & a Smile above and beyond. I appreciate Shane & Betten Honda ! ! More
Scott and the rest of the staff at Honda was wonderful when it came to meeting my needs for a vehicle. I test drove a Honda CRV and fell in love with it but did not want the color they had on site. Scott when it came to meeting my needs for a vehicle. I test drove a Honda CRV and fell in love with it but did not want the color they had on site. Scott along with his manager did everything possible to find one in a color I did like. When they could not find another one with a different color they made it possible for us to lease a 2012. More
Shane was friendly but not pushy, high pressure. We really appreciated that. He answered questions appropriately and quickly. He got us a better trade-in value than we expected. He let us drive the ca really appreciated that. He answered questions appropriately and quickly. He got us a better trade-in value than we expected. He let us drive the car for 2 days while getting our finances arranged. Shane met us at 630 pm on a Friday, after work for us, even though the dealer was closed to seal the deal. He had me come back in on Monday to have the car cleaned and detailed, introduced me to Len in Service. Made the whole buying experience painless. Thank you Shane! More
Working with Brett was a pleasure. he was helpful even though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previ though he wasn't the initial contact for the sale. During negotiations he settled a seeming impasse in our favor! and he even contacted the previous owner and obtained service records and a spare key! we now have a quality vehicle and stayed within our budget. the paperwork process went smoothly and quickly - which was helpful when you have a tired 2yr old ready for a nap! Overall the experience was great. when it comes time to buy again working with Brett will be our first choice. More
Great service, friendly, easy to deal with, eager to please. I stopped in to get some touch up paint and said hello to Mike. He had some ideas that seemed to fit. please. I stopped in to get some touch up paint and said hello to Mike. He had some ideas that seemed to fit. More
This was the best car buying experience by far when buying a used car. The Quality and Professionalism was OUTSTANDING. I would reccomend them to everyone. Shane was very Knowlegable and Professional a buying a used car. The Quality and Professionalism was OUTSTANDING. I would reccomend them to everyone. Shane was very Knowlegable and Professional and very easy to deal with. A+++ experience, I wish everthing in life would be a easy. Best Sales Professional I have ever had the Pleasure of dealing with.. Great Job Shane,Thank you very much for for the outstanding service and care you took with us on buying the G5. More
Very happy with sale, felt like they knew what they were talking about. It was a nice deal. I felt they gave me a lot of information that I was happy with. So I could make up my own mind. talking about. It was a nice deal. I felt they gave me a lot of information that I was happy with. So I could make up my own mind. More
I had a good feeling as soon as I spoke with Shane on the phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even filled the tank before my 5 hour trek back to Ohio. I am very happy with the car so far and really think both parties got a good deal. More
I was in for recalls and inspection. The recalls were taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the s taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the service department by me; however, I was not aware of the Required Maintenance. Len gave me the Required Maintenance form so that I could follow through with upkeep. Other repairs were for tie rod boots and ball joint boots. The repairs were done within two hours time and when I drove out I felt as though I had a new car again. They also washed the CRV for me !! My experience began when I talked to Len regarding recalls. He made an appointment at my convenience. He is very personable and very thorough in his explanations of the work that needed to be done. It was one of the best experiences I have had with service of any kind for my vehicle. I'd give Len an A+ for his assistance. More
I had Chrysler Products for the past 6 leases. My family suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes and 1 tire pressure check. Thank you , Connie Snyder More