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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
768 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 768 reviews

May 30, 2025

I’ve been working with this dealership for decades and the customer service has declined significantly over the years. It’s to the point where I HATE having to schedule any type of service and if I had th More

by Dmedacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of those people listed. I worked with Doug Woods and Michael Hamilton and they both provided excellent customer service. Barnes has helped me the last couple times and he’s fine to work with. It’s the “policies” that are trash now
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May 30, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your feedback. We appreciate your long-standing relationship with Betten Cadillac. Your input is valuable to us, and we would appreciate the opportunity to discuss your experience further. Please feel free to reach out directly. Thank you again for your feedback. Sincerely, Rob Morris | Service Director

May 29, 2025

Joe Gianetti is a wonderful person takes care of you like you like you are a family member More

by Cwe048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gianetti
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May 30, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! I'm thrilled to hear about your positive experience with Joe at Betten Cadillac. Our team strives to treat every customer like family, and it's great to know that this was reflected in your visit. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

May 29, 2025

Service advisor was nice, service was quick and nice to see. Did not sell me anything extra. More

by don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Used just service dept.
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May 29, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback, Don! We're glad to hear that you found our service quick and that our advisor was helpful. At Betten Cadillac, we aim to provide a genuine experience without pressure. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Rob Morris | Service Director

May 29, 2025

Very knowledgeable and easy to work with. Gave us all the options to complete necessary maintenance and move our vehicle records here. More

by Bobirwin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giannetti
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May 29, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We're thrilled to hear that you found our team knowledgeable and easy to work with. At Betten Cadillac, we strive to provide our customers with all the options needed for their vehicle maintenance and records. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

May 29, 2025

Joe always a great job getting me in for oil changes he’s definitely a great employee More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gianettie
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May 29, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you, Rose, for your wonderful feedback! We’re thrilled to hear that you had a great experience with our team at Betten Cadillac. We appreciate your recognition of Joe's efforts in providing excellent service. We look forward to seeing you again for your next oil change! Sincerely, Rob Morris | Service Director

May 28, 2025

I am always treated very well. I use a walker, and everyone is very helpful. All know how special my car is to me. My love gave it to me, he is dead. It is 14 years (a CTS all blac More

by sjkkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Billington (?).
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May 29, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your heartfelt review! We're so glad to hear that you feel well-treated at Betten Cadillac. It's wonderful to know how much your CTS means to you, and we deeply appreciate the significance it holds. Our team is always here to help make your visits comfortable and enjoyable. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

May 26, 2025

Honored appointment time, everyone was very pleasant. Tire replacements done in an hour! I was very happy with this service. Highly recommend them. More

by Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Kiracofe
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May 27, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Lillian! We’re thrilled to hear that you had a positive experience with us at Betten Cadillac. It’s great to know that our team was able to honor your appointment time and complete the tire replacements quickly. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Rob Morris | Service Director

May 24, 2025

The dealership did a very good job fixing our vehicle. They were able to get the vehicle into the shop and repaired within a two week period. More

by Duffj1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our dealings were with the body shop. Everyone did a fantastic job
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May 25, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback! We appreciate your kind words about the service you received at Betten Cadillac. We're glad to hear that your vehicle was repaired efficiently within two weeks. If you have any further needs, please don't hesitate to reach out to us. We look forward to assisting you again! Sincerely, Rob Morris | Service Director

May 24, 2025

It took too long for an oil change and tire rotation. I waited almost 2 hours and I had an appointment. More

by mazade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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May 26, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback, Mazade. I understand that your oil change and tire rotation took longer than expected, especially with an appointment at Betten Cadillac. We appreciate your patience and would like you to know that your experience matters to us. If you'd like to discuss this further, please feel free to reach out. We hope to serve you better in the future! Sincerely, Rob Morris | Service Director

May 24, 2025

I was able to drop my car off and pick up within the a few hrs . They even sent a driver to pick me up!! Great Service 10/10 highly recommended More

by Shawnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice , Curry Holman
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May 24, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your glowing review, Shawnee! We're thrilled to hear that you had such a positive experience with us at Betten Cadillac. It's great to know that our service and attention to detail made your visit smooth and convenient. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

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