Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.2
143 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
Contact Dealership

2474 S. Henry St

Muskegon, MI

49441

Directions

By Type

Showing 143 reviews

June 09, 2025

Good service. I appreciate the communication and feedback. Thank you for your time today. Have a good day. More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Ashlee! I'm thrilled to hear that you appreciated the communication and service at Betten Cadillac. Your feedback means a lot to us, and we’re here to assist you anytime. We look forward to seeing you again soon. Have a great day! Sincerely, Rob Morris | Service Director

June 06, 2025

Jon was very knowledgeable in explaining and going over the options. He checked with the finance gentleman to find out about my current extended warranty. More

by SUEVOOR
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
Report | Print
Jun 06, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We're glad to hear that Jon provided you with knowledgeable service and took the time to check on your extended warranty. At Betten Cadillac, we strive to ensure our customers have all the information they need. We hope to assist you again in the future! Sincerely, Rob Morris | Service Director

June 06, 2025

Fast and efficient service. Great service and attention while trying to make a buying decision. Great job all around. More

by jkwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonivan Murdock
Report | Print
Jun 06, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced fast and efficient service at Betten Cadillac. Providing great service and support during the buying process is our top priority. We appreciate your kind words and hope to see you again soon! Sincerely, Rob Morris | Service Director

June 04, 2025

Efficient and thorough. Friendly service. Always helpful when I bring in my Cadillac and have all my information on my car. More

by lancenmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Lance! We're thrilled to hear that you found our service at Betten Cadillac to be efficient, thorough, and friendly. It’s our priority to provide helpful assistance with your Cadillac. We look forward to serving you again next time! Sincerely, Rob Morris | Service Director

June 04, 2025

Friendly fast service. Waiting room was clean an nice. Overall a pleasant experience. Thank you More

by EDWARDWICKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jun 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Edward! We’re thrilled to hear that you had a friendly and fast service experience at Betten Cadillac, and that you found our waiting room clean and nice. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, Rob Morris | Service Director

June 04, 2025

They got me in quick and did a good job of servicing my pickup truck More

by 77DMCGREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jun 05, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We’re glad to hear you had a positive experience with us at Betten Cadillac and that we could efficiently service your pickup truck. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Rob Morris | Service Director

June 04, 2025

I found the truck I wanted and I was out of town. Brock has been one of the best ever salesmen I have ever worked with to complete my new lease. I will continue to send my friends to him and renew my More

by Kylene Nix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review, Kylene! We're thrilled to hear that you had such a positive experience with Brock at Betten Cadillac. It's great to know that he made your leasing process seamless, even from a distance. We truly appreciate your kind words and referrals. We look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

June 03, 2025

Should get a free oil change next time. Took 2 and a half hours to complete. Thats way too long especially when I was early for my appointment. More

by charliedurham0980
Recommend Dealer
No
Employees Worked With
None of them
Report | Print
Jun 03, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for taking the time to share your experience with us, Charlie. I understand that waiting for an extended period, especially when you arrived early for your appointment, can be frustrating. Your feedback regarding the wait time is important to me, and I appreciate you bringing it to my attention. If you'd like to discuss your experience further, please feel free to reach out to me at Betten Cadillac directly. I hope to provide you with a better experience next time. Sincerely, Rob Morris | Service Director

June 03, 2025

People are friendly and they normally get you done on time or early. I wish they gave loaner cars for more severe fixes. More

by buckblaster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No!
Report | Print
Jun 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback! I'm glad to hear that you find our team friendly and appreciate our timeliness at Betten Cadillac. We understand the importance of having a loaner car for more extensive repairs and will take your suggestion into consideration. If you have any further questions or concerns, please feel free to reach out to us. We look forward to seeing you again! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

June 03, 2025

Always courteous, polite and gets vehicle in on time - discusses issues before providing any service without permission. More

by clh_keisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Great to hear! I'm so happy the Team was able to assist. Thank you so much for the 5 stars!

1
...
6
7
8
...
15