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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

4.2
139 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 139 reviews

July 12, 2025

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle. More

by sharonhamilton1951
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Always receive fast friendly service. Very comfortable waiting area with beverages and snacks offered. Love the free car wash! More

by JULIEDENIO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bryce Dewindt
July 11, 2025

It was a good experience to bring my car to Betten Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks More

by Tanya Ramo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amos Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you, Tanya, for sharing your positive experience with Betten Cadillac! We're thrilled to hear that you had a good experience and that our team was able to resolve all the issues with your car quickly. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 11, 2025

Tthe problem with the elect. system appears to have been fixed. Im planning on a drive to Seattle soon carrying my truck camper which weighs apx. 4000 lbs fully loaded with water More

by JAMES.TOBLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review James. We aim for a 5 star experience every time. Please let me know what we can do to accomplish that next time! Slandreth@bettenautogroup.com

July 10, 2025

Purchased a vehicle that needed a few things done. I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discuss More

by pamer.julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Addicott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

I apologize that the vehicle wasn't prepared for delivery. I'm more than happy to discuss this with you and what we can do to make the experience better. Please feel free to contact me at slandreth@bettenautogroup.com

July 10, 2025

Oil change and rotation appointments still take one and a half hours. I would hope there is someway that time frame could become a smaller window. More

by Jmtrox2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service,cashier
Jul 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review. We aim for 5 stars on every visit. We'll definitely take your notes to heart and ensure a positive experience next time.

July 10, 2025

Upselling many things unnecessary and overcharging. Tried selling me an overpriced starter because my battery was bad. More

by tlbaker720
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, service
Jul 10, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your concerns regarding the pricing and upselling at Betten Cadillac. Your feedback is important, and we would like to further discuss this matter with you to help us maintain our standards and improve your experience. Please feel free to contact me directly at your convenience. Sincerely, Rob Morris | Service Director

July 10, 2025

Betten is knowledgeable, attentive, and friendly sales people and staff. I purchased my truck in January 2025 and remain pleased with my purchase. More

by BATKINSON14
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonavin Murdock
Jul 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We're thrilled to hear that you found our Betten Cadillac team knowledgeable, attentive, and friendly. It's fantastic to know that you are still pleased with your truck purchased in January 2025. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 09, 2025

Betten had quick in and out service. Friendly and knowledgeable staff. Very nice and clean facilities. More

by SARAMAUREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure on the name
Jul 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your fantastic review! We’re glad to hear that you experienced quick service along with our friendly and knowledgeable staff at Betten Cadillac. We take pride in keeping our facilities clean for our valued customers. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

July 09, 2025

Communication was lacking. It felt like pulling teeth to get an answer as to when my service MIGHT be completed. More

by SNiemoelle
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 10, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback. I appreciate your insights regarding communication during your service at Betten Cadillac. Your experience is important to us, and we strive to provide timely updates to our customers. If you have further concerns or require assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Rob Morris | Service Director

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