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Betten Chevrolet GMC Buick of Muskegon
Muskegon, MI
194 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support.
We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.”
Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 194 reviews
August 07, 2025
My muffler has a loose brackets in the inside of it that's causing loud noises.. Bettern chevrolet wants me to pay for it eventhoughh I have a extended warranty. I've been waiting for a return call fo that's causing loud noises.. Bettern chevrolet wants me to pay for it eventhoughh I have a extended warranty. I've been waiting for a return call for about 2 weeks. So I decided to call Bryce back in service. He stated that he actually had forgot about me and that he would reach out again to the warranty company. What's the use of.having a warranty for your vehicle if something happens to it it's not covered. It's not damaged to nothing that I did. It sounds like a bad weld that caused the bracket to break off in the inside of the muffler. WHY it is my expense? That's just extra money being spent for nothing. I've only had the vehicle since November 2024 and the second owner. I feel that it should be replaced at no cost to myself and covered by Betten Chevrolet. More
by CROWLEYDIANE03
Verified CustomerEmployees Worked With
August 07, 2025
Very pricey but I bought a pricey car. So I guess that goes along through what I spend getting my automobile serviced. I have always enjoyed the immediate and friendly service. I owe much So I guess that goes along through what I spend getting my automobile serviced. I have always enjoyed the immediate and friendly service. I owe much my faith in the service that my automobile requires to one Steve Barnes. I would recommend Chevrolet Buick and GMC to my friends. More
by Jerry Josephson
Employees Worked With
Steve Barnes
August 06, 2025
Professional customer service. Advisors Listen. No up selling! Not over priced. Courtesy van if needed. Advisors Listen. No up selling! Not over priced. Courtesy van if needed. More
by SANDERSM991
Employees Worked With
August 06, 2025
Service was excellent. I understand the need for an appointment to repair a vehicle, although I thought it was very strange that I needed to make an appointment to drop off I understand the need for an appointment to repair a vehicle, although I thought it was very strange that I needed to make an appointment to drop off my vehicle. More
by trevordeater
Employees Worked With
Someone from the service department.
August 05, 2025
We've had the same service for 6 yrs, since we purchased our car. Steve Barnes is knowledgeable, professional and cares about his customer. our car. Steve Barnes is knowledgeable, professional and cares about his customer. More
by slharburn
Employees Worked With
Stephen Barnes, Service dept
August 04, 2025
Very friendly atmosphere, my salesman Greg Pike was fantastic, got me everything I needed and wanted in my NEW Acadia. I also had great conversation about warranties with the Finance Manager Jason Ho fantastic, got me everything I needed and wanted in my NEW Acadia. I also had great conversation about warranties with the Finance Manager Jason Horton More
by Kmerriman13
