Betten Baker GMC Buick Hudsonville - Service Center

The dealership appears to be well-organized and efficiently managed. My recent automotive recall problem, although slow in being resolved due to manufacturing of the necessary replacement part, wa efficiently managed. My recent automotive recall problem, although slow in being resolved due to manufacturing of the necessary replacement part, was well handled by the dealership. Thank you. More

Service was prompt in addressing my issue. The only delay was getting a part from gmc. Once received the service was provided in a very timely manner. The only delay was getting a part from gmc. Once received the service was provided in a very timely manner. More

I was pleased how the repair was done quickly on my 22 Encore GX. By everyone. Very efficient! Encore GX. By everyone. Very efficient! More

The service charges were not accurate. The service price for my battery replacement was $189.00. I was charged $299.03. The service manager had given me an estimate of $308.00. More than The service price for my battery replacement was $189.00. I was charged $299.03. The service manager had given me an estimate of $308.00. More than $100. Dollars more than their advertised rate. That’s not all. I paid with my Visa card. When I checked my credit account I was charged the $308 amount not the actual 299.03 charge. Disappointing for some one who has all of his service work done there. More

Very satisfied with my service day I will probably back for more service, and possibly by a new vehicle someday from them thank you very much for more service, and possibly by a new vehicle someday from them thank you very much More

My car was in the garage from Thursday, Nov. 27 until December 5, once they discovered the problem, they ordered a part that they thought they needed, come to find out, the part wasn’t needed. T 27 until December 5, once they discovered the problem, they ordered a part that they thought they needed, come to find out, the part wasn’t needed. That part took over a week to get to the service department. More

I appreciate Briana my service rep and her promptness of getting me in to get my truck service getting me in to get my truck service More

I had an issue with my car and they got me in very quick to find the issue. They didn’t have the part to replace but notified me as soon as it came in and scheduled an appointment for the next week! They al to find the issue. They didn’t have the part to replace but notified me as soon as it came in and scheduled an appointment for the next week! They also have a very clean waiting area! Very friendly and knowledgeable employees! More

Great personal service. Briana was very friendly, knowledgeable, and professional. My car was done earlier than estimated. Great job! Briana was very friendly, knowledgeable, and professional. My car was done earlier than estimated. Great job! More

Very professional, knowledgeable people helped me fix my car.problems. Will be a returning customer. car.problems. Will be a returning customer. More