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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,725 Reviews

1,725 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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December 15, 2024

Service was poor slow and overwhelming. No offer for replacement vehicle. Took over a week to check and replace the battery. More

by eyecatcher349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Briana
December 14, 2024

I've only had my car 5 months and I had to service it already. I was without my car for over a week without a loaner car More

by eyecatcher349
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Pietro Messina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department Briana
December 14, 2024

Great and fast service don't know what else to say thank you for what you do More

by trybranch300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Always super friendly and knowledgeable. Really make the process and appointments easy to schedule and do a great job of letting me know what is needed for my vehicle More

by paige.kevnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I was from out of town. I had batteries dying on me Monday morning, but needed to get back home to Nashville. They worked me in. Had me on the road within an hour and a half More

by jamin4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 11, 2024

Very pleasant environment. The gal who helped me extremely nice. I'm so glad I chose them as my new service dealer! More

by Carriek1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Emily excelent as always. Great customer service. Keeping me informed during appionmet. Then making sure showing what was done during appoinmet. 100% More

by Luckydave1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
December 11, 2024

Great communication from the salesman to finance excellent people to work with the experience was truly inspiring More

by christytanguma33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great
December 11, 2024

Brianna was super helpful and answered all my questions. Will definitely be back! Thanks again! More

by angelanellmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Professional and friendly. I drive by 3 other dealers to get to Baker for a reason More

by brian.j.beardsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana is the best
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