Back

Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,737 Reviews

1,737 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

Sort by
October 11, 2024

Your service department sucks I've never had a worse experience at a dealership I came in for 2 oil changes and it was a total nightmare. I will never use you again More

by Don't contact me again
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I have no idea
October 11, 2024

Wish they were closer or still in Grandville. Good work and people go above and beyond. More

by theresa.mcd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
October 11, 2024

Great staff. Very helpful and professional. Quick quality service and turnaround. Nice customer waiting area. More

by jimcrame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I drive from Muskegon to get my 2021 Sierra serviced. I've been other Betten Bakers but this is the best one. Service is on time and I have never had an issue. More

by jeistedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Excellent customer service whenever I have work performed on my vehicle. The 15 word minimum is stupid. More

by pjburchardtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
October 09, 2024

Very clean, friendly. Did not like that I could book appt and techs didn’t come in until 8am. Why offer the appt if you weren’t going to start on the car until then? More

by pakajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Tharp
October 07, 2024

Would not recommend. What a hassle it was to have my car serviced here. Unfortunately it’s the only option close by. More

by Karleydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mercedes
October 07, 2024

The service department is wonderful very welcoming. Emily is super nice was great to work with. Will recommend this dealership to everyone. More

by huffkasandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels
October 06, 2024

It’s one of the worst and most frustrating experience alive ever had to endure. More

by Chuckm1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Dutton
October 05, 2024

The people in the service area are friendly, knowledgeable, and very helpful. Great place to do business. Keith, the service manager, was extremely helpful when my truck needed a new engine. Big More

by Brad Christian
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Cox
...
18
...