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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,737 Reviews

1,737 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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October 16, 2024

Emily did a fantastic job explaining everything and communicated the status of my vehicle. She was friendly, thorough and helpful More

by mmillis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in Service
October 15, 2024

The service was friendly, quick, and informative. I was informed of the changes throughout the process, and the change did not take as long as I was initially informed. More

by rdbling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

The manager is great——that’s all I have to say about this location, the Gaylord and Whitehall locations are better. More

by Dianevaness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Top notch! Customer service really is above all! Will continue to come here because they will go above and beyond for everyone! More

by MLEVAULT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
October 15, 2024

Fast, friendly service Mercedes was very friendly and helpful one of the best service representatives I’ve ever dealt with. More

by bweykamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes is the best
October 15, 2024

I came for a tire rotation and oil change. I was in and out faster than they said I would be and had zero issues. More

by Buckshot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra was my person at service and she was very helpful and extremely supportive/ friendly
October 15, 2024

The team was friendly, organized, and supportive and the environment was clean. My truck was ready in a timely nannet More

by IRISHHILLARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
October 15, 2024

For the recall work, it was fine. I swore I would never return for service work ever again after my previous visit. Too long to detail here but I am willing to discuss in a phone call More

by WVENEKLA
Recommend Dealer
No
Employees Worked With
I don’t remember her name.
October 12, 2024

Resilient effort by Briana and her team. They did their job and made me a life long customer. More

by ritzmike37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
October 11, 2024

This is the second time I’ve used the 28th street location for service on my RAV4. Both times I was able to get my vehicle in for service in a timely manner and was pleased with the quality of the w More

by jgbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Moser was the mechanic and he explained everything to me that needed to be done. Glenn Schaap was the service manager.
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