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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,755 Reviews

1,755 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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January 09, 2023

The service is always great when we come in. The only issue we had was the type of car rental we received. We have a 2022 gmc Acadia truck but was given a Buick encore mini truck. My family coul More

by Halla63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your response and feedback so that we may improve your experience in the future.

January 09, 2023

Convenient, easy scheduling of service appointments, good coffee and friendly personnel from start to finish More

by JMTING13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 10, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to hear about your experience! Thank you for your review!

January 08, 2023

Everything went well. Work was completed in a timely fashion and was also able to use the shuttle service. More

by VANDERSCHAAFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to help! Thank you for your review!

January 08, 2023

Very friendly and efficient staff. They were able to finish my repair on time and for the amount they estimated. More

by MLHINDENACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Nickels, Richard Cable
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

Glad to hear it! Thank you for your review!

January 08, 2023

Briana has been the best at getting things covered all across the board. Makes sure my warranty and services are all taken care of. Vary glad to have her. More

by ROBKINCAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickel’s
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review - we are so glad to hear that Briana has been able to take care of you!

January 06, 2023

Needed new battery, in and out within 45 minutes. Quick and efficient! Happy Camper! Your tech accidentally left a tool in my backseat, so I quickly returned it. More

by BRADLEYJOY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Schaap, Wyoming dealership
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review and for returning the tool! We appreciate your review!

January 06, 2023

Very pleasant experience, everyone was knowledgeable and through. Great waiting room. Will be returning next time. Thanks More

by Howanddonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Jan 09, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review! We look forward to working with you again in the future! Thank you!

January 05, 2023

Poor communications and follow up, seems to take longer than it should and it's done in a hurried maner incorrect and careless. More

by hyperactivemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rather not say
Jan 06, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your feedback so that we may improve your experience in the future. We will ensure it is brought to the attention of management.

January 05, 2023

Got right in for oil change and took care of another little problem,Quick and efficient! 28th Street in Wyoming dealership. More

by BRADLEYJOY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Schaap
Jan 06, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing your review! We appreciate your feedback!

January 03, 2023

Very friendly communication very well where I can understand very clean place appreciate all the help that I got and I would recommend others to come More

by angelina916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Glen
Jan 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your recommendation - we look forward to hopefully working with you again in the future!

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