Betten Baker GMC Buick Hudsonville - Service Center

Very courteous service advisor. Very nice waiting area and well maintained building inside and out. Friendly sales people and I was able to change my appointment time with no issues Very nice waiting area and well maintained building inside and out. Friendly sales people and I was able to change my appointment time with no issues do to a conflicting schedule More

It was a. Very easy and efficient process. The entire building was very clean and organized. Very easy and efficient process. The entire building was very clean and organized. More

I called your 28th street location and made a service appointment for Wednesday of last week. I called Tuesday and switched it to Thursday. I received a second confirmation for Wednesday. I figured the appointment for Wednesday of last week. I called Tuesday and switched it to Thursday. I received a second confirmation for Wednesday. I figured the girl screwed it up which she did. I arrived Thursday morning at Grandville and Glenn Schaap told me I had an appointment yesterday in jenison. He mentioned all call go directly there and that the person I spoke to was supposed to inform. She did not!!! Plus they screwed up the day!! Not off to a good start!!! Glenn was very accommodating. He said he had a full day but if I was willing to leave it for the day and possibly overnight he would do everything he could. He was great!! Informed twice on Thursday on the status and what needed to be done. Great job very happy with Glenn. Good man. We need more people like him More

Very good service pleasant staff people seemed very knowledgeable about everything that i asked about knowledgeable about everything that i asked about More

I wasn’t there, I was on28th street, like the service there. Hudson I’ll to far away there. Hudson I’ll to far away More

They did a good job getting my car fixed. Granted I went longer without my car than anticipated. I totally went without an important medical stuff that I needed. Granted I went longer without my car than anticipated. I totally went without an important medical stuff that I needed. More

Brianna did a nice job in communicating delays and the follow up visit to complete all recalls. The courtesy driver was pleasant and easy to talk to both ways. Very good experience! follow up visit to complete all recalls. The courtesy driver was pleasant and easy to talk to both ways. Very good experience! More

Alyse has gone above and beyond and I am so impressed with her customer service. with her customer service. More

Staff is helpful and attentive. Great new and clean building with wonderful wait area including coffee. Oil change done in less time than estimated. Great new and clean building with wonderful wait area including coffee. Oil change done in less time than estimated. More

I really like going to Betten Baker due to them working with me and getting my car serviced as fast as they can! with me and getting my car serviced as fast as they can! More