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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,769 Reviews

1,769 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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February 19, 2023

Picked my vehicle up today after having a check engine light come on for a calendar misfire (sensor) issue. Didn’t even get home and the check engine light was back on for the throttle control sensor, whi More

by Tbloemers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
February 19, 2023

Excellent service, professional and friendly staff, environment, coffee, water, amenities. Easy to schedule an appointment. More

by RHILLPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
February 19, 2023

Absolutely great service and attention,I got a shuttle twice too service , and my back up camera is working perfect again. More

by muguelleonsoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
February 18, 2023

Great service, friendly and accurate. No unusual wait time or problems. I recommend it highly More

by thrallje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All personal very friendly
February 18, 2023

The service department was outstanding, took care of my every need. It turns out our salesman was totally unreliable and lied about getting things done when it came to add one on our new truck. The servi More

by mp101979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon (Sales), Kerisa (Service Advisor)
February 18, 2023

I was pleased with how they handled my car from putting plastic on the driver's seat and paper floor mat down on driver's side. They went over everything and topped off fluids. The ladies up front were kin More

by LYNETTE.BRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri and another gentleman I think was Matt.
February 18, 2023

Great staff very professional very nice new facility in hudsonville the service lady did a awesome job of explaining everything More

by diekevers30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana nickels
February 18, 2023

Service advisor was pretty good, felt that prices where ridiculous and also felt that mechanical work was subpar More

by JCBEXCAVATIONING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna
February 18, 2023

The service department was very helpful in processing my front air bag recall. Kerisa explained the procedure, called me when the part ordered was in and set up a convenient time to get it fixed. It was a p More

by Dean Ritsema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa
February 15, 2023

They were very helpful and got me in right away. They explain everything to me. More

by rubyheiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merida desimone
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