Betten Baker GMC Buick Hudsonville - Service Center
Hudsonville, MI
1,827 Reviews of Betten Baker GMC Buick Hudsonville - Service Center
Briana was so professional and personable. The entire service department is the best I've ever experienced. So clean and comfortable. The entire service department is the best I've ever experienced. So clean and comfortable. More
Called for a transmission error code. Scheduled for a later date than I wanted because the service advisor said that was when the transmission guy was available. Dropped off on a Thursday Scheduled for a later date than I wanted because the service advisor said that was when the transmission guy was available. Dropped off on a Thursday night for a Friday morning appointment. An hour before close Friday and I hadn't heard from them. I called and was advised they didn't get to it and it would be at least Wednesday but probably the following Friday. They were not planning on calling me. I picked up my truck to use and the service advisor apologized and said she would talk to her supervisor and they would call me Monday 3/13. In the meantime I called a transmission shop. My truck has been fixed and returned and as of today, 3/19, I have yet to hear from the service advisor. Between Betten Baker Coopersville and now Betten Baker Hudsonville, I will never set foot in another Betten Baker anything. There only reason I rated one star is because zero wasn't an option. More