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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,827 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,827 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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March 20, 2023

Briana was so professional and personable. The entire service department is the best I've ever experienced. So clean and comfortable. More

by JULIE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to hear about your experience with Briana! Thank you for your review!

March 20, 2023

Did a great job as alway wait time is always a minimum and alway informed and needs to be done More

by OLAPKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Mar 21, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review - we appreciate your feedback!

March 20, 2023

They contacted me, reminded me, courteous to me, expedient with me, did repairs for me, followed up with me. Me happy. More

by FORDFAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Mar 21, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to hear that you are happy with your experience! Thank you for your review!

March 20, 2023

The team was very attentive and had my vehicle completed timely. As always, Glenn is great to work with! More

by ERIN .RIPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Mar 21, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear your feedback about Glenn, Erin! Thank you for your review!

March 19, 2023

Excellent experience. Great customer service. Was keep informed at all times. Will recommend to friends. Thank you More

by Luckydave1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your review and recommendation!

Mar 21, 2023 -

Luckydave1955 responded

Welcome

March 19, 2023

Called for a transmission error code. Scheduled for a later date than I wanted because the service advisor said that was when the transmission guy was available. Dropped off on a Thursday More

by spartanfan1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerisa Desimone
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hello, we are concerned to hear about your experience and will ensure that it is brought to the attention of management to be addressed. Thank you.

March 19, 2023

Great to work with and they were very thorough in letting me know what they did. More

by TCARYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for taking the time to share this review with us!

March 19, 2023

Very friendly and professional! Very informative about my vehicle. Very happy with the service I received More

by bishopsl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Mar 20, 2023 -

bishopsl1 responded

You are the best ! So helpful and friendly!

March 18, 2023

Glenn has always been very helpful in getting my vehicles taken care of in a timely manner More

by Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review, Buck! We appreciate your feedback about Glenn!

March 18, 2023

We have been customers of Betten Baker for many many, years (used to be Grand). Glenn has always been a terrific “go to” service manager. More

by Mal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Mar 20, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your feedback and kind words about Glenn, Mal!

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