Back

Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,827 Reviews

1,827 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

Sort by
March 30, 2023

Brendan spent the time necessary for us to understand and correct some things with the technology in our car even though he wasn’t our salesman when we bought it. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Brandon McClain
Mar 31, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are so happy to hear that our team members were able to provide a great experience! Thank you for your feedback, Mike!

March 30, 2023

They were nice to do business with. The car was clean after they worked on it no grease which is always a positive thing. The work was done in a timely manner. Checking in and out went More

by Brendab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Mar 31, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this review with us!

March 30, 2023

Brianna was Great to work with. She was very fast and friendly and made it an awesome experience throughout More

by SANDBOXCATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Mar 31, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your kind words and review of your experience with Briana!

March 29, 2023

Had an apt at 9 am and was done in less time promised I think 45 min. Always great customer service and friendly. More

by Robert Cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Mar 30, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review, we are happy to help!

March 29, 2023

Was very impressed not only by the ease of the service needed but how they noticed my friends truck had a tail light out pulling in More

by VANKAMPEN.410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Mar 30, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate you taking the time to share this review with us!

March 29, 2023

The service writers always I have a smile and get me right in and out as planned. More

by nbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Mar 30, 2023 -

Betten Baker GMC Buick Hudsonville responded

We love to hear this - thank you for your review and feedback about our service department!

March 29, 2023

Very courteous and efficient service at this location. The staff is very helpful and pleasant. More

by bknapp90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Mar 30, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your kind review, we are happy to help!

March 28, 2023

She is the best always on top of all issues and help ge a rental car for me More

by julief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Mar 28, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to hear that Briana was able to take care of you! Thank you for your review!

Apr 01, 2023 -

julief responded

She is so helpful and ready to get things taken care of

March 27, 2023

From the moment I arrived for my scheduled appointment, I was greeted by everyone with courtesy. Every question I had was answered and I was checked on and given progress updates while waiting. More

by cspiette14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Mike O'Donnell
Mar 27, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to take care of you and your vehicle! Thank you for your review!

March 27, 2023

Dealership was great when purchasing a truck but service is terrible. No communication about vehicle and my service representative acted like she was doing me a favor getting me a loaner when the transmissi More

by JASON
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels
Mar 28, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hello Jason, we are concerned to hear about your experience and will ensure it is brought to the attention of management, thank you.

...
148
...