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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,830 Reviews

1,830 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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April 07, 2023

Pleasant to work with. Got in and done as promised. Explained the results from the service tech. More

by Wbryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Brandon McClain, Jeremy Franklin
Apr 10, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your review and feedback!

April 07, 2023

Briana told me what the bill would be and the wait time right away. Both were accurate. It is always nice to know ahead of time. Hate surprises when it comes to cars. Mike probably worked on my car but I n More

by andres.doris
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 10, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your review and feedback on future improvements to our customer experience!

April 07, 2023

Got me in on time and work was done under the estimated waiting time time More

by hiller_robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 10, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear it, Robert! Thank you for your review!

April 06, 2023

Very professional with great communication and customer oriented. I would recommend this dealership to family More

by MITCH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Apr 07, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review, Mitch! We appreciate your recommendation!

April 06, 2023

The service was fine but we had questions about a future suggested service that were not answered More

by kbmiller3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Apr 07, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this feedback with us so that we can use it to improve the customer experience in the future. If you still would like answers to your questions, please feel free to give us a call at 616-379-4440.

April 06, 2023

Wonderful customer service. Kept me up to date for every issue that happened. Had me on my way quickly. More

by lavenderall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Apr 07, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear this! Thank you for sharing this review!

April 04, 2023

My experience with the Hudsonville dealership has been excellent.That includes all staff I have had contact with.That includes sales, office and phone contact staff. Also had courteous and helpful service More

by vandertolj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mulvey II, Samuel Rodriguez, Kerisa Desimone, Emily Daniels
Apr 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this wonderful review and for recommending us!

April 04, 2023

Everyone at the dealership was very professional, knew what they were doing, and very helpful in any and all questions. More

by Jack.hall65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 04, 2023 -

Jack.hall65 responded

Thank you

April 04, 2023

Briana always keeps me up to date on what future maintenance I need. She is very knowledgeable. More

by mike.dirkse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear that Briana has been able to take care of you! Thank you for your review!

April 04, 2023

My dealership was very out spoke. Make sure what I ask for was taking care of. It's closer to my home and I appreciate they service...THANKS More

by Rickyhelen1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn that all i know, Glenn Schaap
Apr 05, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review!

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