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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,831 Reviews

1,831 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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April 16, 2023

The service was quick and easy. I made the appointment the same day and they were able to schedule me. More

by NATE.KRAAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Mike O'Donnell
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to have been able to get you in! Thank you for your review!

April 16, 2023

Although the repair was done satisfactory. I think the customer service was very poor! Although she said she cared obviously she didn't care enough to call me back and keep me informed. I had More

by Robert.vanhorn61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels, Jeremy Franklin
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hello Robert, we are concerned to hear about your experience and will ensure it is brought to the attention of management. Thank you.

April 16, 2023

They do a great job and keep you informed on everything they did, very clean and friendly place to go. More

by BOB7D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Mike O'Donnell
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review!

April 14, 2023

Very pleased with the service you performed on my Chevy Malibu. Thanks again for taking care of me More

by BKLOET2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Vincent Vacha, Jeremy Franklin, Mike O'Donnell
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to be able to do so! Thank you for your review!

April 14, 2023

My first time there, the service department was prompt, efficient, and thorough. A couple issues I wasn’t aware of were consulted about, and they took care of all my initial concerns. From what I can tell More

by Ed Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Moser, Glenn Schaap
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

We look forward to having you back, Ed! Thank you for your review and feedback!

April 14, 2023

Very polite and helpful with all My service needs. Kerisa was very knowledgeable of what services My vehicle was do for at My current millage. More

by dewie1957@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Kerisa Desimone
Apr 17, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear that Kerisa was able to take care of you! Thank you for your review!

April 13, 2023

I was disappointed that I paid for a front end alignment 11 weeks ago and needed another one so soon with no discounted rate. 😔 More

by Cliley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 14, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hello - we will ensure that your feedback is used to improve future experiences. Thank you for your review, we value your feedback.

April 13, 2023

Honered appointment, thorough with work in a timely Time, people at desk were knowledgeable of everything More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Jeremy Franklin
Apr 14, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review, Lee! We are happy to help take care of you!

April 12, 2023

mal servicio mi carro estuvo 1 mes porque segun una pieza se daño no habia en ningún autto parts y nosotros tuvimos que llamar y conseguir la parte y todabia esta dañada frente de mi casa porque tiene la po More

by Denisse allende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Nickels, Jeremy Franklin, Mike O'Donnell
Apr 13, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hola, nos preocupa conocer tu experiencia y nos aseguraremos de que se ponga en conocimiento de la dirección para que se aborde. Muchas gracias.

April 12, 2023

Very good service and Brianna was awesome. Extremely helpful dealing with my frustration of my GM product. Still not all my chips installed. More

by BRICKERJJ982
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Apr 13, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review, we hope to continue to be able to take care of you while your concerns are resolved!

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