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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,831 Reviews
Call Service Center (616) 379-4440

1,831 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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May 01, 2023

Briana was excellent. Technician trashed my car with grease. Inside door panel. Door jam. Floor mat. Running board. More

by JOHNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Havens, Briana Nickels
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

Hello - we are glad to hear that Briana was able to take care of you; we will ensure that your feedback regarding the grease in your vehicle is shared with management to be addressed. Thank you!

April 30, 2023

5 They explain everything they were doing. It only took about 30-40 minutes I will go back More

by carolh4553@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

We look forward to having you back! Thank you for your review!

April 30, 2023

Good work and very accommodating, costs of repair are exorbitant and something I can't continue to afford. Love the Enclave but extremely disappointed at the repairs i have had to deal with. My 8th buick More

by wmjparker75@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeremy Franklin, Jeremy Franklin
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing your experience - if there is anything we can do to assist you moving forward, please do not hesitate to reach out. Thank you!

May 01, 2023 -

wmjparker75@gmail.com responded

Not at this time, i need to look for a local repair and service shop with more reasonable rates, when needed i will be looking for a car with longer bumper to bumper warranty before I buy it. Really disappointed that such expensive repairs are needed in less than 60,000 miles. I drove my last buick 120,000 miles and had zero expensive repairs not even a new battery. The Enclave is a great car but apparently made with unreliable components.

April 29, 2023

Kerisa was excellent. Knowledgeable professional kind and easy to understand and work with. One of the best dealership employees I have worked with More

by GRASMANBRABER@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Kerisa Desimone
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review and kind feedback about our team!

April 29, 2023

Everything was completed as said. Service was excellent Everything was completed as said. Service was excellent More

by JENGSTROM@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Mike O'Donnell, Mike O'Donnell
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear this! Thank you for your review!

April 29, 2023

I appreciate that they were able to work my car in with no notice on a Friday More

by KCULLEN0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to help! Thank you for your review!

April 29, 2023

Super clean. People are super friendly and attentive. Allowed me to use my Buick rewards points for services- which I’m sure every dealer does, but it was awesome More

by Heydenbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Daniels, Mike O'Donnell
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to help and get those reward points used! Thank you for your review!

April 28, 2023

Good customer service. Repairs done on a timely basis. Waiting area could be better if TV had channels to choose from. More

by CLHELDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this review and feedback with us!

April 28, 2023

Briana was great! Very communicative throughout the whole process. 10/10! Will definitely be bringing my car back for my next service! More

by Noah Babbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Vincent Vacha, Jeremy Franklin
Report | Print
May 01, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are so glad to hear this, Noah! Thank you for sharing your experience with Brianna!

April 25, 2023

i was very pleased with the service. they were on time with my appointment and i was out on time. More

by THEDMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerisa Desimone, Mike O'Donnell
Report | Print
Apr 25, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear that! Thank you for your review!

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