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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,837 Reviews
Call Service Center (616) 379-4440

1,837 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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May 22, 2023

This place is definitely a great and comfortable environment to be in while your vehicle is being serviced and everyone that works there is super nice and helpful. More

by ebeard72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Mike O'Donnell, Glenn Schaap, Charlie Kirt
Report | Print
May 23, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing this kind review with us! We are happy to help!

May 21, 2023

Very personable. Briana is a rockstar, I trust her feedback and amazing customer care. She is why I continue to return!! More

by SLOTFIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear that Briana is able to keep you coming back! Thank you for your review!

May 20, 2023

Very friendly and knowledgeable staff. Would recommend to friends and family. Service was very quick. More

by Tyler M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mulvey II, Kerisa Desimone
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your review and recommendation, Tyler!

May 20, 2023

Reliable and trustworthy No Leave me alone. I have some stuff to do today Okay More

by MROBINSON1000@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap, Glenn Schaap
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for your review

May 20, 2023

Great service. Clean facilities. Personal are friendly and eager to help. I really like the state of the art technology used in detecting what needs to be serviced. More

by mattjk51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Kerisa Desimone, Matt Dean, Patrick Lonsway, Lin Roelofs, Emily Daniels, Glenn Schaap, Charlie Kirt
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear this - thank you for your review and feedback!

May 20, 2023

Excellent customer service. Usually work with Breanna, great working with her. Nice facility to get work on your truck at More

by stanbuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear that Briana is able to take care of you when you come in! Thank you for your review and comments!

May 19, 2023

Great service and very friendly to work with. They went out of there way to help me. More

by daniel.s.wheeler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Jeremy Franklin, Mike O'Donnell
Report | Print
May 19, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are happy to help! Thank you for your review!

May 19, 2023

Briana was great and the technician did great work! The Service manager needs to learn better customer service skills though!! More

by Sam Ballou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Havens, Briana Nickels, Emily Daniels, Jeremy Franklin
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We appreciate your feedback, Sam

May 19, 2023

Got the job done and the equinox is running great. Glad we took it in. More

by Skipug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Nickels, Mike O'Donnell
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

We are glad to hear this! Thank you for your review!

May 19, 2023

My receipt says my tires were rotated. They were not. I know that because I have one new tire - installed in IL when a tire was not able to be repaired - that tire was on the rear passenge More

by thmontgomery6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Schaap
Report | Print
May 22, 2023 -

Betten Baker GMC Buick Hudsonville responded

Thank you for sharing your feedback - we will ensure that your comments are brought to the attention of management. Thank you!

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