Betten Baker GMC Buick Hudsonville - Service Center

Emily was great. Professional and friendly, took the time to explain recommended services and costs. Thanks! Professional and friendly, took the time to explain recommended services and costs. Thanks! More

This dealership has excellent customer service and follow up! They even stayed late to wait for me to arrive at the dealership. up! They even stayed late to wait for me to arrive at the dealership. More

Easy to setup an appointment online for oil change. Arrived a little early and was still taken care of immediately. Arrived a little early and was still taken care of immediately. More

Beautiful and clean waiting room, was very impressed. Very pleasant staff. I waited for my car, was told it would be hour to hour and a half. My car was done in less than a hour. Was very impressed with Very pleasant staff. I waited for my car, was told it would be hour to hour and a half. My car was done in less than a hour. Was very impressed with the whole experience. More

Friendly, prompt,courteous, knowledgeable, efficient. Calls to let you know progress and necessary repairs found Calls to let you know progress and necessary repairs found More

Glenn always does a great job with my vehicle service. I recommend a promotion and a nice bonus for his many years of satisfaction. I recommend a promotion and a nice bonus for his many years of satisfaction. More

Something I liked about the dealership was the customer service. They gave me a ride home and picked me up later when it was needed. service. They gave me a ride home and picked me up later when it was needed. More

My service member was great! Very friendly and seemed knowledgeable. However, I was charged for a tire rotation and it wasn't until my service was completed that I was told my ti Very friendly and seemed knowledgeable. However, I was charged for a tire rotation and it wasn't until my service was completed that I was told my tires weren't good anymore and were balding. So I was charged for a service that I didn't need or would have wanted if I had known. I felt uncomfortable trying to ask for the charge to be taken off since I'm getting new tires now. More

Quality work but communication was lacking. I had to initiate conversations and waiting 2 days for response. I had to initiate conversations and waiting 2 days for response. More

Easy to work with. Very customer focused. Dwayne was new but very helpful. Overall a positive experience. Very customer focused. Dwayne was new but very helpful. Overall a positive experience. More