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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,723 Reviews

1,723 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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January 04, 2025

Great Service , Great people and Great Sales team. I recommend . Will be back for next vehicle More

by Fieldsd28
Recommend Dealer
Yes
Employees Worked With
Jamie
January 03, 2025

Worst service ever. Definitely won’t go back there. Didn’t even do what I asked More

by MARYRICE60@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poor service
January 03, 2025

The work in service department is great. The person that irked with me at the counter wasn’t very informative. More

by lohnny93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breeiana
January 03, 2025

I bought a 2023 GMC Acadia at Betten Baker in Wyoming November 2024. All the staff there were awesome and helpful with smooth buying process. Thank you More

by susiegilbert61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
January 03, 2025

Professional, friendly, informative. Consulted me before any additional work needed to be done, would recommend to others. More

by pdozeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Great work Only issue was some work completed that was not approved. Other than that great work. More

by lohnny93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Wasn’t greeted greatly! Everyone acts like they don’t want to help when you walk in. Never was explained what the recall was and when I vehicle was done my service consulta More

by MISSTRINA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service consultant
December 31, 2024

Customer rep was great. The work done was great. The only reason I didn't give 5 stars is because it took much longer to finish than estimated More

by nstebbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
December 30, 2024

Took a while to get the car fixed due to a part back order but we always had a car to drive while ours was being worked on. The did fix my car and did a great job. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pietro Messina
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Excellent customer service. Oil change and tire repair took 1.5 hours, which was expected. More

by kevin.koetsier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Tharp
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