Betten Baker Ford of Coopersville

As busy as this service department is, I have been impressed twice now how easy it is to get in. The customer service is obviously a priority, with friendly efficient representatives. I will choose impressed twice now how easy it is to get in. The customer service is obviously a priority, with friendly efficient representatives. I will choose Betten Baker Ford when I need service again. More

Easy to work with and very personable. I've bought multiple vehicles from Better Baker and will continue to. I've bought multiple vehicles from Better Baker and will continue to. More

Dealership offered me several options for new tires for my car, including giving me the pros and cons of each. Their price-match guarantee gave me a great price, as well as great service. Vehicle was don my car, including giving me the pros and cons of each. Their price-match guarantee gave me a great price, as well as great service. Vehicle was done when promised. Very satisfied. I’ll be back! More

The service department is fantastic. Great customer service for my Ford fleet. Fixed right the first time everytime. Great customer service for my Ford fleet. Fixed right the first time everytime. More

Told me my truck was fixed got it back and now it won’t start. Proceeded to call them and tell them that prior to them working on it I never had a problem starting it. They told me that it wouldnt have bee start. Proceeded to call them and tell them that prior to them working on it I never had a problem starting it. They told me that it wouldnt have been anything they did…. “I’m sure it’s just a coincidence”. Told me they would give me a free half hour diagnosis and that they couldn’t get me back in till the 15th 2 weeks away. Perfect thanks for giving me back a truck that now doesn’t run it’s not as if I need to get to work or anything. It seems that taking responsibility for actions is a thing of the past. More

Service was scheduled and done timely. Waiting area was clean and had coffee and TV available. Customer service people were nice and professional. Waiting area was clean and had coffee and TV available. Customer service people were nice and professional. More

They are helpful, nice, caring, patient, great deals, clean atmosphere. They are like family now! Love them! And I love my Ford Explorer Black Beauty!! ❤️ clean atmosphere. They are like family now! Love them! And I love my Ford Explorer Black Beauty!! ❤️ More

We are very happy with the process from all that were involved, we would recommend them to friends involved, we would recommend them to friends More

I had a wonderful first experience with this dealership. Terry was great to deal with. Terry was great to deal with. More

Great communication, thorough, listens to concerns well, so happy switched our dealership to you guys. so happy switched our dealership to you guys. More