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Betten Baker Chevy Buick GMC of Alma

Alma, MI

4.8
230 Reviews
Call Dealership (989) 463-2161

7440 N Alger Rd

Alma, MI

48801

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230 Reviews of Betten Baker Chevy Buick GMC of Alma

December 08, 2023

They have been very good to me and they do good work. And they are on time with appointments. More

by BRENDA3743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ciaramella, Shane Sampson, Cameron Harrison
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hey! Thank you for taking the time to rate and review us! We are happy to hear about the good work and timeliness!

December 08, 2023

They were helpful, knowledgeable and responsive. Tyler was especially helpful in getting all of the electronics set up and running. More

by fauve1ln
Recommend Dealer
Yes
Employees Worked With
Tyler Adams, Tyler Adams
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hello! We love to hear how helpful, knowledgeable, and responsive our team was! We are happy to hear Tyler was helpful in setting up the electronics! Thank you for reviewing us!

December 08, 2023

Very good. Friendly. Helpful. The dealership is accommodating, helpful and friendly. The technicians were speedy. More

by Brenshaw810
Recommend Dealer
Yes
Employees Worked With
Shane Sampson, Shane Sampson
Report | Print
Dec 11, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hello! Thank you for the review! We are ecstatic to hear the dealership is accommodating, helpful, friendly, and fast! We hope to work with you again!

December 08, 2023

They do good work friendly staff and a close location. Clean place to be in More

by foeszjoseph
Recommend Dealer
Yes
Employees Worked With
Cameron Harrison, Cameron Harrison
Report | Print
Dec 11, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Thank you for reviewing us! We are glad to hear the work is good, the staff is friendly, and the place is clean!

December 07, 2023

Dakota helped me find the car for me! We took so long that he even offered us a snack 😜 Thank you Dakota!! More

by WENDYJBLISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Clark
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hey, Wendy! We are so happy Dakota helped find the car for you! And offered a snack! Thank you for rating and reviewing us! We hope to work with you again!

December 06, 2023

Cameron was very prompt when I came in. Got all the paperwork around and got my vehicle right. He was very thorough in explaining what part my vehicle needed and how much it would be for th More

by Cole.smith092
Recommend Dealer
Yes
Employees Worked With
Cameron Harrison, Cameron Harrison
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hey, Cole! We are happy to hear your experience with Cameron was so awesome! We are glad he was prompt and communicated so effectively! Thank you for taking the time to rate and review us!

December 06, 2023

O-ring in oil filter was installed incorrectly. Leaked oil all the way home. Had to fix myself. ?? More

by Jagarvin1959
Recommend Dealer
No
Employees Worked With
Cameron Harrison, Cameron Harrison
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hello, we are displeased to hear about your experience. We will ensure it is brought to the attention to management to be addressed. Thank you.

December 06, 2023

I trust them, and they've always taken care of my needs. I refused to go to any other Cadillac dealer, but these folks in alma! Great service. ?? More

by Ashli_knorr2000
Recommend Dealer
Yes
Employees Worked With
Shane Sampson, Shane Sampson
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hey, Ashli! We appreciate your trust in us and are happy to hear you're always taken care of! We are happy to help and are looking forward to working with you again in the future! Thank you for rating and reviewing us!

December 05, 2023

Could have been upfront with me and tell me there was no way they were going to do anything with the service bulletin and the transmission vs having me bring it over and tell me it doesn't cover it. I'm ok More

by Bige124
Recommend Dealer
No
Employees Worked With
Tony Ciaramella, Tony Ciaramella
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hello. We are upset to hear your experience with us was unfavorable. We will bring this to the attention of the appropriate parties to be addressed. Thank you.

December 04, 2023

Great service and customer service, I would do business again if given the chance to do so More

by catfish1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ciaramella, Shane Sampson, Cameron Harrison
Report | Print
Dec 12, 2023 -

Betten Baker Chevy Buick GMC of Alma responded

Hey! We appreciate you for taking the time to rate and review us! We love to hear our service was great and we hope to work with you again in the future!

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