Back

Betten Baker Chevrolet GMC Buick of Muskegon

Muskegon, MI

3.9
50 Reviews

2474 S. Henry St

Muskegon, MI

49441

Directions

By Type

Showing 50 reviews

November 02, 2023

Absolutely one of the worst consumer experiences in my life. In short, I was charged $1,000 extra for something I NEVER agreed to, or even knew about, or was even done to my vehicle! Also, I was assured I More

by ALIMAE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Mann, Greg Pike, Ben Duell, Jason Horton
Nov 06, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

We’d like to thank you for sharing details of your recent experience at our dealership, Alimae. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Maria Secord msecord@bettenbaker.com 231-759-5793

October 04, 2023

Worst experience in my life, bought a used Yukon Denali, with 10,000 miles on it, was told it had the ultimate option, which it didn't, a $7000 option. I reside in Ne, flew to Michigan,dove the vehicle hom More

by corn_barron
Recommend Dealer
No
Employees Worked With
Owen, Calvin, Pete, Ronnie
Oct 06, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Pete Adkins | padkins@bettenbaker.com

July 31, 2023

Well I bought a car from the used car lot. I took it out for a test drive. Drive for about 20 minutes. I went down Segway to highway got on 31 went to laketon then headed to Henry then back to More

by Kingsapiary
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cal
Aug 04, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

We would like the opportunity to speak with you directly regarding your experience.

June 28, 2023

Had Left Fromt Caliper replaced on my 2003 2500HD Sierra Crew Cab. Within a Month it was acting up again. The Caliper Bracket was Bent and Damaged. They said I Hit something. I never did. It was a remanuf More

by Mj
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jun 29, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Rob Morris | Service Director

June 24, 2023

Great experience at the chevy deslership. We had a great salesman and we would go back. More

by Alzam1952
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lloyd W. Behnke, Maria Secord
Jun 28, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for reaching out, Alzam! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Pete Adkins | padkins@bettenbaker.com

June 22, 2023

I have always had a good experience with this dealership. Have brought several cars and trucks over the last twenty years. More

by Mustang71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Cindzer
Jul 13, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Pete Adkins | padkins@bettenbaker.com

June 11, 2023

Brock was amazing. I enjoyed the Taste of Muskegon. The music and food was amazing! More

by tekdye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Secord
Jun 12, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else. Until next time, take care! Sincerely, Maria Secord msecord@bettenbaker.com 231-759-5793

June 09, 2023

They have what u need and are very professional about there product I would recommend this dealership More

by Swg1cadillac55@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Williams
Jun 12, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Maria Secord msecord@bettenbaker.com 231-759-5793

June 04, 2023

Brian cinder is the best sales guy out there. Brian will help in every way More

by Nick rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Czinder
Jun 06, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for letting us know that you were pleased with your Sales Specialist, Brian Czinder! Thank you for trusting the Betten Baker Muskegon with your business!

June 03, 2023

Always very friendly and helpful always doing whatever they can to make sure you are completely satisfied More

by Donerju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian czinder, Maria Secord