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Betten Baker Chevrolet GMC Buick of Muskegon

Muskegon, MI

3.9
50 Reviews

2474 S. Henry St

Muskegon, MI

49441

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Showing 50 reviews

April 06, 2024

GREAT EXPERIENCE WITHIN THE USED CAR DEPT. WAS EASY IN AND OUT AND FELT COMFY THE WHOLE TIME. More

by thelittlefella115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Sweezer
Apr 09, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Betten Baker Cadillac! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Pete Adkins | padkins@bettenbaker.com

February 21, 2024

Do NOT buy a used vehicle over $25 grand with a promise from a salesman to have fluids checked (he's full of xx as are the so called managers), the front & rear differential oil was black as tar & many lev More

by tjinmich2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert, Pete & Kale
Feb 22, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for taking the time to share your feedback. I would like to discuss your concerns further, so please feel free to contact me at your earliest convenience. Sincerely, Pete Adkins | padkins@bettenbaker.com

Feb 23, 2024 -

tjinmich2002 responded

I have sent my personal phone # privately

January 27, 2024

kudos for at least answering my email questions thru cars.com. their website said they ship to anywhere in the US. But according to their sales manager, they don't ship to Nebraska. The last time I chec More

by msutter
Recommend Dealer
No
Employees Worked With
Curry Holman
Jan 30, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Pete Adkins | padkins@bettenbaker.com

January 15, 2024

Betten went above and beyond when it was time to turn in my lease. Chris M. Found me an afordable suv that I also loved! Thanks. More

by ribcage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Merwin, Curry Holman
Jan 19, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Pete Adkins | padkins@bettenbaker.com

January 04, 2024

Very pleasant experience purchasing a vehicle for my Mom! Ron was very helpful from day one, listening to my concerns in what I was looking for, what type of budget I had and even down to helping with t More

by tbrown1316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Skorupski ??????????
Jan 08, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and I am honored that you chose Betten Baker Cadillac. Please feel free to contact me if you have any questions about your new purchase for your mom. Sincerely, Pete Adkins | padkins@bettenbaker.com

January 01, 2024

great service from all employees including the lady at the desk ethan helped me find the car i was looking for quickly thank you betten! More

by Scott Young
Recommend Dealer
Yes
Employees Worked With
ethan pike
Jan 03, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Scott, thank you for taking the time to share your feedback. Each employee is a valued member of the Betten Baker Cadillac team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Pete Adkins | padkins@bettenbaker.com

December 31, 2023

Ethan was extremely knowledgeable and had excellent customer service skills. He was not a pushy salesman and answered all of our questions More

by smith23514
Recommend Dealer
Yes
Employees Worked With
Ethan Pike
Jan 03, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for taking the time to write this review. Ethan’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Pete Adkins | padkins@bettenbaker.com

December 30, 2023

I exclusively buy all my vehicles from Brian Czinder at Betten Baker of Muskegon. He continually delivers exceptional customer service, and always makes sure I get the deal that is best for me. All of my r More

by gregory.stapel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Czinder
Jan 03, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Gregory, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Pete Adkins | padkins@bettenbaker.com

December 27, 2023

Year maintenance at Betten Auto's service depart. ent for my car has been known to be a great and reliable place to go for tire rotation, oil changes, brakes, etc More

by lynnburmei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service Department
Dec 28, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for the positive review, Lynn, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Pete Adkins | padkins@bettenbaker.com

November 22, 2023

One of the better experiences I’ve had buying a new vehicle. Was is In and Out in less than 30 minutes, And the dealership didn’t waste any of my time. More

by Phil R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 28, 2023 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Phil, we love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and am honored that you chose Betten Baker Cadillac. Please feel free to contact me if you have any questions about your new purchase. Sincerely, Pete Adkins | padkins@bettenbaker.com

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