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Betten Baker Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.1
61 Reviews
Visit our dealership near Muskegon and dive into our vast automotive resources. Our team members work together to go the extra mile for each of our customers throughout Grand Rapids and Holland, MI. Whether you are shopping for a new car, exploring financing, or needing a reliable service center, we can assist you here at Betten Chevrolet Buick GMC.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 61 reviews

December 28, 2024

Greg was easy to work with and I’m super satisfied with my new car. More

by Jwilki03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Pike
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Dec 29, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you are super satisfied with your new car. At Betten Cadillac, we strive to make the car buying experience enjoyable. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

November 19, 2024

Betten is where I bought my last 2 vehicles from. The team is always professional. Chad (salesman) was a pleasure to work with. More

by Dominick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Addicott
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Nov 20, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review! We're thrilled to hear that you've chosen Betten Cadillac for your last two vehicle purchases. It's great to know that our team, especially Chad, provided you with a professional and enjoyable experience. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

November 08, 2024

They always take care of us for sales and service. Staff is friendly and knowledgeable. More

by Bec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Beckstrom, Jason Horton
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Nov 12, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and knowledgeable staff at Betten Cadillac. It’s always our goal to take great care of our customers, both in sales and service. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

November 07, 2024

Worst service dept. Ever 8 weeks and still can't replace and make transmission work More

by Bruce.simonelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
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Nov 07, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Bruce, Thank you for your review. I'd like to discuss your experience and see what I can do to help. Please feel free to contact me directly @ slandreth@bettenautogroup.com Thank you, Scott

October 22, 2024

Don’t bother. Zero customer service. Worst dealership I have ever dealt with. Cannot schedule service or even talk to a person,. More

by Thoroughly disgusted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Horton
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Oct 25, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback. I apologize that our responsiveness wasn't up to the standards you deserve. We will use this as an opportunity to improve our communication. I hope we were able to get your concerns answered. Please let me know if there is something further that I can help with. Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

October 01, 2024

Jon listened to what I wanted and took the time to find the car that was exactly what I wanted and at the 100% Best Price!!! He is my car guy from now on! More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
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Oct 03, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We’re thrilled to hear that Jon was able to find the perfect car for you at Betten Cadillac, and that you received the best price. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

June 29, 2024

I came in from out of state to buy a vehicle and had a trade, I of course was worried about the dealership sticking to everything that was communicated via phone/text/email. I worked with Jon Kammeraad a More

by jamesdorigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
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Jul 02, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for choosing Betten Cadillac for your vehicle purchase, James! We are thrilled to hear that Jon provided you with an astounding experience, and that we delivered on our promises. We appreciate your recommendation and look forward to assisting you next time! Sincerely, Pete Adkins | padkins@bettengm.com

June 28, 2024

If you are looking for a new car stop and see Big Jon at the Muskegon Store. I'm so glad I made the trip to see Jon! He was polite, knowledgeable, and fun! I've bought a lot of cars and Jon Kammeraad stan More

by almagrinage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for choosing Betten Cadillac and for sharing your positive experience with Big Jon at the Muskegon Store. We're thrilled to hear about the exceptional service you received from us. We appreciate your kind words and look forward to assisting you again in the future. Safe travels in your new car! Sincerely, Pete Adkins | padkins@bettengm.com

June 10, 2024

Great service department! Friendly and helpful! Fit me in for service, even when I messed up the date! More

by heidi1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your positive experience with us at Betten Cadillac! I appreciate your kind words about our service department being friendly and helpful. I look forward to your next visit with us! Sincerely, Rob Morris | Service Director

May 31, 2024

Just bought a 2024 gmc canyon at4 awesome truck. The sales guy Robert Housely is the man to go to when you need a new vehicle. He made my husband and I feel like family. Thank you again Robert Hou More

by demari1106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Housely
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Jun 04, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for the fantastic review of Betten Baker Cadillac! We are thrilled to hear that you had a great experience purchasing your GMC Canyon AT4. It means a lot to us that Robert provided outstanding service and made you feel like family. We truly appreciate your kind words and look forward to assisting you in the future. Enjoy your new truck! Sincerely, Pete Adkins | padkins@bettenbaker.com

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