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Betten Baker Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Reviews
Vehicles
4.0
54 Reviews
Call Dealership (231) 903-4528

2474 S. Henry St

Muskegon, MI

49441

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Showing 54 reviews

January 24, 2025

My husband and I went to look for a new car and Chad Addicott hooked us up with a really nice 2023 Chevy Traverse. We love it! More

by Blarnold43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Addicott
Report | Print
Jan 24, 2025 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We're thrilled to hear that you and your husband found a great new 2023 Chevy Traverse with Chad's help at Betten Cadillac. We appreciate your kind words and hope you enjoy every drive in your new vehicle. Come visit us again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

January 16, 2025

By far best sales and ops team I’ve ever worked with! 1000% recommend Jeff, Jake, and Betten Team. More

by JPaulGuenther
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hall, Jake Juncaj, Curry Holman
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Jan 16, 2025 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Jeff, Jake, and the entire Betten Cadillac team. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

December 29, 2024

I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable. More

by dlewis4752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Pike
Report | Print
Dec 31, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience working with Greg at Betten Muskegon. It's great to know he was able to find the 2025 Encore GX for you quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

December 28, 2024

Greg was easy to work with and I’m super satisfied with my new car. More

by Jwilki03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Pike , Maria Secord
Report | Print
Dec 29, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you are super satisfied with your new car. At Betten Cadillac, we strive to make the car buying experience enjoyable. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

November 19, 2024

Betten is where I bought my last 2 vehicles from. The team is always professional. Chad (salesman) was a pleasure to work with. More

by Dominick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Addicott
Report | Print
Nov 20, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review! We're thrilled to hear that you've chosen Betten Cadillac for your last two vehicle purchases. It's great to know that our team, especially Chad, provided you with a professional and enjoyable experience. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

November 08, 2024

They always take care of us for sales and service. Staff is friendly and knowledgeable. More

by Bec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Beckstrom, Jason Horton
Report | Print
Nov 12, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We truly appreciate your kind words about our friendly and knowledgeable staff at Betten Cadillac. It’s always our goal to take great care of our customers, both in sales and service. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

November 07, 2024

Worst service dept. Ever 8 weeks and still can't replace and make transmission work More

by Bruce.simonelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brice
Report | Print
Nov 07, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Bruce, Thank you for your review. I'd like to discuss your experience and see what I can do to help. Please feel free to contact me directly @ slandreth@bettenautogroup.com Thank you, Scott

October 22, 2024

Don’t bother. Zero customer service. Worst dealership I have ever dealt with. Cannot schedule service or even talk to a person,. More

by Thoroughly disgusted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Horton
Report | Print
Oct 25, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your feedback. I apologize that our responsiveness wasn't up to the standards you deserve. We will use this as an opportunity to improve our communication. I hope we were able to get your concerns answered. Please let me know if there is something further that I can help with. Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

October 01, 2024

Jon listened to what I wanted and took the time to find the car that was exactly what I wanted and at the 100% Best Price!!! He is my car guy from now on! More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
Report | Print
Oct 03, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We’re thrilled to hear that Jon was able to find the perfect car for you at Betten Cadillac, and that you received the best price. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

June 29, 2024

I came in from out of state to buy a vehicle and had a trade, I of course was worried about the dealership sticking to everything that was communicated via phone/text/email. I worked with Jon Kammeraad a More

by jamesdorigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
Report | Print
Jul 02, 2024 -

Betten Baker Chevrolet GMC Buick of Muskegon responded

Thank you so much for choosing Betten Cadillac for your vehicle purchase, James! We are thrilled to hear that Jon provided you with an astounding experience, and that we delivered on our promises. We appreciate your recommendation and look forward to assisting you next time! Sincerely, Pete Adkins | padkins@bettengm.com

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