Betten Baker Chevrolet Buick of Coopersville

They do a wonderful job from scheduling to the oil changes to you picking the vehicles up or waiting for them. Great service and a great job explaining anything done or that needs to be done! Thank yo changes to you picking the vehicles up or waiting for them. Great service and a great job explaining anything done or that needs to be done! Thank you! More

Everyone was super helpful and very nice. They took their time to explain the different financing options that were available as well as a very thorough new vehicle tour/delivery. They took their time to explain the different financing options that were available as well as a very thorough new vehicle tour/delivery. More

Service and Sales was great, very courteous and kept us informed on everything being done. informed on everything being done. More

I went to other dealer looking for a new Silverado and found Alex card in cooperville Betten baker from there he hooked me up found Alex card in cooperville Betten baker from there he hooked me up More

Matt was the best service consultant I have ever encountered! He was friendly, courteous and kept me informed! encountered! He was friendly, courteous and kept me informed! More

William and Rob were very friendly and helpful,fun experience great place to buy a car. experience great place to buy a car. More

Excellent service as always. Service done as expected and as promised. They went above and beyond. Service done as expected and as promised. They went above and beyond. More

The dealership has always been amazing to work with. Matt went above and beyond making sure the service on my Blazer went smoothly and that I was updated on progress. I’ll never take my vehicle to any o Matt went above and beyond making sure the service on my Blazer went smoothly and that I was updated on progress. I’ll never take my vehicle to any other dealer for service. More

No communication regarding the status of our vehicle. Had vehicle 3 days. Made an appointment for 9am and dropped vehicle at dealership night before. No call letting me no they did not even look at vehic Had vehicle 3 days. Made an appointment for 9am and dropped vehicle at dealership night before. No call letting me no they did not even look at vehicle at time of appointment. Called next day and they said oh sorry we never got to look at it. It will be ready tomorrow (day 3) by 9 am. Had a ride around 11 am to pick so I dtove 23 miles to pick and called from hands free and was on hold the entire drive there only to learn still haven’t had a chance to look at vehicle. Needless yo say I was very upset and let them know how mad I was. There happened to be another upset customer in-line next yo me. Can I say COMMUNICATION is KEY to customer satisfaction! More