Back

Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews

2400 N Saginaw Road

Midland, MI

48640

Directions

By Type

155 Reviews of Betten Baker Buick GMC Cadillac Midland

July 19, 2023

I was able to get service on my vehicle right away. I am very satisfied with the way I was treated as I waited for my vehicle. I was treated as a valued customer. More

by FEMA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Jul 21, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

This is great to hear because you ARE valued! Thank you for sharing your review!

July 17, 2023

They gave me a great price on my trade-in, had all my paperwork ready to go when I arrived, and made the transaction as efficient as possible. More

by KH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, John Murphy
Jul 17, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

This is what we aim for! Thank you for sharing this review with us!

July 15, 2023

Handy courteous helpful for whatever your car needs pleasant to deal with clean building lots of parking and this is a stupid part of a rating for a good dealership More

by Tooldtocare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, service writer
Jul 17, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for your review - we appreciate the time it takes to fill out!

July 15, 2023

Dawn in excellent however, the service tech that does the oil changes needs to be a lot more cautious with his Orly gloves. There were fingerprints and oil smudges all over the dash of the vehicle. When it w More

by osowskibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn I service was excellent!
Jul 17, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for bringing your concerns to our attention - we will ensure they are shared with the management team to be addressed. We are glad to hear, however, that Dawn was able to take great care of you. Thank you for your review!

July 14, 2023

Very nice clean no wait and the staff very professional and friendly. Waiting room very clean and coffee and water is very nice! More

by 5419LMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealing with the service dept
Jul 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We appreciate you sharing this kind review with us - if there is anything we can do to improve your experience moving forward, please feel free to reach out!

July 14, 2023

I noticed that your oil change/inspection/tire rotation was the same price as other GM dealerships at $79 dollars. Without a discount coupon I will be seeking other ways to service this vehicle! More

by WHALL34194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
Jul 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for your feedback - if you're interested, we regularly post service coupons on our website and would love for you to check them out!

July 14, 2023

Dawn was the best service writer ever. Very customer focused and easy to work with. More

by TECASHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service
Jul 17, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for sharing this review - we think Dawn is pretty great too, and we're glad to hear she was able to take care of you!

July 14, 2023

I was happy to receive a car wash coupon after paying my bill:) Thank You! More

by MPTURNQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk Woman 10
Jul 17, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

You're very welcome! Thank you for sharing this review with us!

July 13, 2023

Very courteous, explains things well and worked to get us in as quickly as possible. Coat seemed a bit high and no offer of coupons. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for your review and feedback, John!

July 13, 2023

Everyone I have worked with has been great. Smoothest transaction I have made to date. More

by lucas19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Goodwin, John Murphy
Jul 14, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are happy to hear this, Lucas! Thank you for your review!

...
10
...