Betten Baker Buick GMC Cadillac Midland
Midland, MI
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154 Reviews of Betten Baker Buick GMC Cadillac Midland
Friendly, courteous sign in by Dawn at 8:00 am Saturday April 6. Work was done promptly, used reward points for payment. Departed around 9:10 am. April 6. Work was done promptly, used reward points for payment. Departed around 9:10 am. More
Honest to god I would never recommend this place to anyone. I had came to the dealership with a check in hand, insurance on the vehicle, and ready to purchase just to show up and have the rims of the v anyone. I had came to the dealership with a check in hand, insurance on the vehicle, and ready to purchase just to show up and have the rims of the vehicle dented and scuffed beyond belief on all four rims, a clear coat of paint completely swirled on the entire vehicle, along with two mis-match lug nuts on a 31k USED vehicle. If I’m spending 31K on a used vehicle it should be in good condition especially with it being only two years old and under 50K miles. To then get told they will not be fixing the rims and they already shipped the vehicle back. Talk about a lost sale. What a literal joke. Do not purchase a vehicle here. The specific sales person I was working with honestly acted like he couldn’t care less and then said they were shocked by the condition of the rims but yet they’re not going to fix it? Therefore a lost sale. Super disappointed, irritated, and time wasted. More
So far the people I have dealt with upon delivery of my new Yukon has been excellent. Today at the service department the service writer I worked with was excellent. new Yukon has been excellent. Today at the service department the service writer I worked with was excellent. More
I noticed an oil smell a day or two after service, so I decided to check the oil level. It was overfill yet again. This is the 6th time in the last 10 oil changes that it has been overfilled. I have made t decided to check the oil level. It was overfill yet again. This is the 6th time in the last 10 oil changes that it has been overfilled. I have made the dealership aware of this issue and it has not improved. More
Fast For an oil change not much more to be said Appointment made on line. Received email that someone would be in touch. No response. Called several days later to confirm. Gentleman said it was in Appointment made on line. Received email that someone would be in touch. No response. Called several days later to confirm. Gentleman said it was in computer and I wouldn't receive any further response. Arrived at appointment time and no appointment listed anywhere. Oil change was quick but attention to customer service poor More
Fast, courteous, friendly and informative They took care of my vehicle needs in record time. Christian was extremely helpful and courteous of my vehicle needs in record time. Christian was extremely helpful and courteous More