Bertera Subaru of Hartford

Love my new Impreza I loved working with Dan to pick out the perfect car. Everyone we worked with was friendly and helpful. I will recommend this dealership and Dan to I loved working with Dan to pick out the perfect car. Everyone we worked with was friendly and helpful. I will recommend this dealership and Dan to all my friends and family. My new car is beautiful. More

Avoid Hartford Bertera at all costs. I had a terrible time with Bertera. They do business in a sleazy way, and at one point they even flat out lied to me. Do NOT trust Issa Daoud. Do Not trust Justin Kud time with Bertera. They do business in a sleazy way, and at one point they even flat out lied to me. Do NOT trust Issa Daoud. Do Not trust Justin Kudelka. They are both shady. My family is a long time Subaru customer and we have never seen or heard of anyone doing business as poorly as Bertera. I was all set to lease a vehicle from Bertera and they quoted a price to me. They then had me pay a down payment. Then they had me call up insurance. Issa then began asking about co-signers. I then asked if there was a problem with credit and the price, so that I could stop the down payment and stop the phone call to the insurance company. He then assured me that “everything was alright and we would make that price work”. As a result I completed the down payment and then signed up for insurance and paid for insurance. Afterwards Issa informed me that…”actually we can’t make that Price work,” and offered me a different much higher price. I informed him that I could not and then asked that my down payment be refunded. Hartford Bertera then held on to my down payment for almost a FULL WEEK which left me cash strapped. This tactic made it difficult to search for another vehicle, as my cash was still being held on to by Bertera. Luckily I was able to find a great car at Suburban Subaru in Vernon. They did business in a great and honest way and I am happily driving my new Impreza. DO NOT DO BUSINESS WITH HARTFORD BERTERA. More

Terrible service dept Worst experience for service. Service tech switched my words around and then claims they can only drive the car under "normal driving" conditions howe Worst experience for service. Service tech switched my words around and then claims they can only drive the car under "normal driving" conditions however the previous time I went there the service consultant said he drove my car hard every time! I am actually looking to buy a 2015 wrx and WILL NOT be going to Bertera. I also called and left a message for the service manager and of course, he didn't call back. More

A very pleasant experience. Dan was friendly, knowledgeable and attentive and made our car shopping experience an easy one. We would not hesitate to recommend Bertera Subaru to anyone considerin knowledgeable and attentive and made our car shopping experience an easy one. We would not hesitate to recommend Bertera Subaru to anyone considering a new car purchase. More

We had a very good experience when buying our 2013 Legacy Subaru at Bertera in Hartford, sales person Issa Daoud. We found Issa to be professional, knowledgeable, and helpful. Issa is responsive and helpful. Subaru at Bertera in Hartford, sales person Issa Daoud. We found Issa to be professional, knowledgeable, and helpful. Issa is responsive and helpful. More

I wanted to share my wonderful experience with Bertera Subaru and Sales Associate Dan Holben. From start to finish the entire staff including my Sales Associate Dan were professional and cared about what Subaru and Sales Associate Dan Holben. From start to finish the entire staff including my Sales Associate Dan were professional and cared about what my "Car" needs were. There was no pressure and each follow up was very courtesy as I was deciding which vehicle to purchase. My final decision was the Legacy and I love the car! More

Dan was great to work with while buying a new car. He was able to knowledgeably answer my questions regarding the Impreza. He was extremely helpful with getting the right price for my Impreza and a good valu able to knowledgeably answer my questions regarding the Impreza. He was extremely helpful with getting the right price for my Impreza and a good value for my trade-in. Overall a great experience, I highly recommend him and Bertera Subaru. More

Very good experience with Colby. He was knowledgable and very friendly. He got me in my new car and walked me through its features. Good service all around. very friendly. He got me in my new car and walked me through its features. Good service all around. More

My daughter (with my assistance) purchased a new 2014 Subaru Forester at this dealership in January 2014. Although there were a few hiccups along the way, Raz came through a worked through a final deal t Subaru Forester at this dealership in January 2014. Although there were a few hiccups along the way, Raz came through a worked through a final deal that exceeding our expectations. He showed the utmost professionalism and worked to make sure we were satisfied. Pam was a delight to deal with in financing. She made the process simple and was extremely courteous, kind, and friendly. I couldn't have expected a better treatment. I would recommend this dealership for the purchase of a new car to others. More

Overall was very pleased with both the final price of our new Outback and level of service. Daniel went above and beyond my expectations of a sales associate and was very impressed with his dedication to ge new Outback and level of service. Daniel went above and beyond my expectations of a sales associate and was very impressed with his dedication to getting this deal done and seeing it through to the end. More