Bertera Subaru of Hartford
Hartford, CT
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exciting experience I had fun buying a car at Bertera. I bought my 2014 Legacy, thanks to Anthony that found exactly what I wanted. Great service staff and fun sales team I had fun buying a car at Bertera. I bought my 2014 Legacy, thanks to Anthony that found exactly what I wanted. Great service staff and fun sales team. I am a satisfied customer. More
The Perfect Purchase ! Sometimes when your just about to give up good things can happen. And for me Bertera Subaru Outlet in Hartford was just that! I have always been tol Sometimes when your just about to give up good things can happen. And for me Bertera Subaru Outlet in Hartford was just that! I have always been told if you have nothing good to say don't say it so we will leave out the other dealerships. What I can say is that from the very start our Sales associate Drew was perfect. No hassles, no pressure, and everything was exactly to way it should be. I traveled all the way from Long Island, NY to purchase my 2014 Subaru Crosstrek Limited. Worth every mile! And Pam in their finance department was a total treat to deal with as well. Cant say enough good things about these guys! Hoping to be back next year for my GF first Subaru as well. Well done! -Mark Long Island, NY More
New Car Purchase Issa was very helpful in helping us find the car we wanted. He made the new car buying process very smooth. We would recommend your dealership to ou Issa was very helpful in helping us find the car we wanted. He made the new car buying process very smooth. We would recommend your dealership to our family and friends, and would not hesitate to have them deal with Issa directly. We are very happy with the CrossTrek Issa sold us. One downfall. Taking this survey is not an easy process. More
Excellent no rush service I received excellent service from the moment I walked in to the moment I left, they worked with me to get me in the car I wanted for a price I could a I received excellent service from the moment I walked in to the moment I left, they worked with me to get me in the car I wanted for a price I could afford. Not once did I feel rushed or pressured into the sale. I highly recommend Bertera Subaru and asking for Dan Holben for your next car purchase. More
Great service and very helpful with financing! Dan, pleasure to work with; friendly, efficient. Pam, finance manager, extremely helpful and informative: super enthusiastic, going above and beyond t Dan, pleasure to work with; friendly, efficient. Pam, finance manager, extremely helpful and informative: super enthusiastic, going above and beyond to get best financing options. More
Good customer service after initial problem This is a revision of my original review. Initially I rove up (after calling) to look at a car they had listed in their inventory. When I got there, t This is a revision of my original review. Initially I rove up (after calling) to look at a car they had listed in their inventory. When I got there, the salesman informed me that the car was in fact a manual not automatic (it is for my son who hasn't learned how to drive a stick). We looked over the rest of their inventory in their system and I picked a different car to look at. The salesman could not find it on the lot and it turned out that the car had been sold. I was pretty annoyed at wasting my time at a dealer a significant distance from my home. The salesman I was working with contacted me and gave me several additional alternatives. We agreed on one and I went up to look at it. After some discussion back and forth, I bought it. Major xxxxxxto the dealer for going the extra mile to turn a bad experience into a good one, and earn a loyal customer in the process. More
Great Car Buying Experience As soon as we entered the dealership we were greeted by friendly faces. People who were willing to help up with our car buying experience. Asking us As soon as we entered the dealership we were greeted by friendly faces. People who were willing to help up with our car buying experience. Asking us questions and directing us to the right people. Dan was extremely helpful, willing to listen to what we had to say and all the questions we had and we had a lot of questions. He took us for a test drive and answered every question and more. We decided on our car and are very happy with the outcome. We even got a hand shake from John and he thanked us for our business! More
Great no hassle deal I was skeptical about buying from a dealer in Hartford when a local dealer was just 2 miles away. Ryan Hewey closed the deal by offering me a ride fro I was skeptical about buying from a dealer in Hartford when a local dealer was just 2 miles away. Ryan Hewey closed the deal by offering me a ride from work to the dealership and the best deal on a terrific Subaru! Found out there is great shopping and lots to do in Hartford. I will be back! More
2013 Subaru Forester Purchase I recently purchased a used 2013 Subaru Forester from Bertera Motors, the car was in excellent condition and fairly priced, I had a great sales experi I recently purchased a used 2013 Subaru Forester from Bertera Motors, the car was in excellent condition and fairly priced, I had a great sales experience with Issa, my only concern was the amount of time spent going back and forth with my trade in, I felt it was a bit much, the car came with the remaining factory warranty intact and I also purchased an extended warranty. all in all I am very satisfied with the car and would like to thank Issa for taking the time to make my experience a good one. More
Very good experience When my wife and I walked in, we were greeted warmly by Dan who allowed us to shop under no pressure. We were pretty sure what we wanted, a 2014 XV C When my wife and I walked in, we were greeted warmly by Dan who allowed us to shop under no pressure. We were pretty sure what we wanted, a 2014 XV Crosstrek Limited. We wanted a black one and one wasn't in stock. So we waited and the car came in a little earlier than expected. Pick up was smooth, a few minor problems were on our end. Liked working with Vicki in the finance department. We bought a Gold + warrantee, 7 years/100,000 miles that I'm a little unsure about but time will tell. Overall, very satisfied with the experience. Great car, professional service, just what I'd expect from a dealership. More