Bertera Subaru of Hartford

Awesome Dealership First I want to say thank you to Mike Beltran. Amazing guy.! Very friendly, helpful and an all around great guy. He made it easy and went above and be First I want to say thank you to Mike Beltran. Amazing guy.! Very friendly, helpful and an all around great guy. He made it easy and went above and beyond. I went to a few dealerships and not one was willing to help me out ( I don't have a lot of credit established) these guys made it happen. Pam in financing was also very friendly and made the process easy. Overall this is a great place and atmosphere. There is no pressure when you walk in and everyone is friendly. Whether you are looking for a new or used this is the place to be. And ask for Mike Beltran! More

Great service, very helpful This dealer was excellent with me. Very personable. I was upside down on my trade in and had a very bad experience at my last dealership. Dan at Berte This dealer was excellent with me. Very personable. I was upside down on my trade in and had a very bad experience at my last dealership. Dan at Bertera was very patient and friendly with me and found me a way to get a new reliable car that I could afford. More

JEFF IN SERVICE Im writing this post to commend Jeff i the service dept.on how wonderful he treated me,I had a few bad experiences therend swore I would never Im writing this post to commend Jeff i the service dept.on how wonderful he treated me,I had a few bad experiences therend swore I would never go back but then I met Jeff and since its been excellent,he is trustworthy which is hard to find these days,I will only deal with him and you should do the same,the way he treats all of his customers is top notch,thank you Jeff and keep up the good work!!! More

I'm Impressed Let me start by saying, "I don't like the car buying process." That's probably why I don't buy a new car very often. But between Mike Beltran (Sales Let me start by saying, "I don't like the car buying process." That's probably why I don't buy a new car very often. But between Mike Beltran (Sales) and Vicki Brogna (Finance), I might have to change my attitude. Both Mike and Vicki made the car buying experience at Bertera Subaru Outlet in Hartford a pleasant one. From the moment my wife and I set foot in the door, Mike was there to greet us. After asking what we were looking for, he showed us multiple vehicles that met our criteria. We locked in on a Quartz Blue Pearl 2015 Subaru Forester Limited. After quickly negotiating a reasonable price, Mike sent us over to Vicki to complete the paperwork. I can't say I've often seen paperwork created quite so fast and efficiently, all the while carrying on a conversation with us. Thanks to Mike and Vicki, we are enjoying our new Forester immensely. More

Easiest car buying experience ever So I stopped by Bertera Subaru in Hartford. I was not planning on buying. I was greeted by Drew Furtado, and let me tell you he was great! Extremely So I stopped by Bertera Subaru in Hartford. I was not planning on buying. I was greeted by Drew Furtado, and let me tell you he was great! Extremely knowledgeable, friendly, not pushy and actually listened! If you are looking for a down to earth salesman, who can answer your questions ask for Drew. Thank you so much ! I love my Outback! More

Amazing experience at Bertera Subaru thanks to Paul! My recent experience with leasing a 2015 Legacy from Bertera was nothing less than truly exceptional. My car shopping started in NY where I am origina My recent experience with leasing a 2015 Legacy from Bertera was nothing less than truly exceptional. My car shopping started in NY where I am originally from. I fell in love with the 2015 Legacy while there, and knew exactly everything I wanted, down to the color and specific package. As the car is so new, the dealership in NY told me the car could possibly take over a month to locate, I said fine and left a deposit. A week goes by and and I hear nothing from the NY dealership. I was not in a rush to get a car, but the lack of communication from the NY dealer left me weary, so I decide to call around in the Hartford area. I called Bertera Subaru and got connect to Paul, this is where my remarkable experience with Bertera Subaru began. I spoke with Paul on the phone in the early afternoon and told him exactly what I was looking for, he said he would search around and call me by the end of the day if anything turned up. It was not even 20 minutes later that I got a call back from Paul saying he located the exact Legacy model in the color I was looking for. When I got out of work I went straight over to Bertera to speak details with Paul. He proceeded with ordering the car, ensuring it would be on ground at the dealership in under 1 week, unlike the 1+ months the NY dealer told me!! After Paul and the finance managers worked with my credit application to get me approved the very next day, they said the car would be in within 3-4 days. Bertera Subaru not only gave me a better price than the NY dealership, it was only 2 days later that I got a call from Paul saying the car had already came in! I went to pick up the car today and was thrilled with the amount of detail and time that Paul took to show me everything there is to need to know about all of the features and functionalities of the new car. Needless to say, I am extremely satisfied with the professionalism that Paul showed during this sale, he helps give Bertera Subaru a reputable name. More

Imprenza hatchback My experience with Bertera Subaru in Hartford was exemplary. Chris is a nice guy and knowledgeable. .sure..I would've loved to get more for my trade - My experience with Bertera Subaru in Hartford was exemplary. Chris is a nice guy and knowledgeable. .sure..I would've loved to get more for my trade - in but I also wanted to get rid of it! In the long run, it was Win-win..They got the sale and I dove away that day in the car I was looking for..Remember before u criticize a dealership, keep in mind they aren't nonprofit organizations..They may use their sales strategies on you and you may perceive them as sleazy...Think what you will..but the bottom line is..If they're willing to negotiate with you even a little and you get a good price for a great new car...then you win! Thanks Bertera and thank you chris..you treated me like I was special! More

Subaru Cross Trek Went by the dealership to browse with intentions to trade my Nissan Altima Coupe in. Traded my car in and recieved a GREAT deal! Thanks Went by the dealership to browse with intentions to trade my Nissan Altima Coupe in. Traded my car in and recieved a GREAT deal! Thanks More

Very friendly staff and excellent service As soon as I inquired about a 2006 Subaru Impreza, Mike Beltran was there to help. He is an excellent agent and was very knowledgeable on the car I wa As soon as I inquired about a 2006 Subaru Impreza, Mike Beltran was there to help. He is an excellent agent and was very knowledgeable on the car I wanted and held down other options regardless of my budget. Even on his days off, he was always there to answer my questions and even took his own time to make sure I get the full service I deserve. Mike Beltran, from the beginning I walked in, told me he will get me a car with no problem, and so he did. I take off my hat to him and the friendly staff at Bertera dealership for a wonderful experience. Ask for Mike Beltran, he is the man! More

Excellent experience at Bertera. Thank you Chris Townsend Had a wonderful experience at Bertera Subsru in Hartford. Chris Townsend my sales person was "The Best". He was very knowledgable and made me and Had a wonderful experience at Bertera Subsru in Hartford. Chris Townsend my sales person was "The Best". He was very knowledgable and made me and my daughter feel very comfortable. Chris Townsend knew my daughter was on a budget and this was her first new car, which we leased an Impreza Hatchback. Chris went above and beyond for us to make things work. Chris even called and texted me on his day off. We did shop other dealerships not all Subaru and chose Bertera because of Chris. I highly recommend Bertera and most important Chrisk Townsend. I will be recommending Chris to everyone who's looking for a Subaru or even a used other type of car. Thank you Chris for such a great hassle free experience. More