Bertera Subaru of Hartford

2nd Time Was Just As Good I recently bought a car at Bertera Subaru in Hartford and I can't recommend them enough.This was the second vehicle I purchased here. I dealt with the I recently bought a car at Bertera Subaru in Hartford and I can't recommend them enough.This was the second vehicle I purchased here. I dealt with the salesman Will Preston and he was what most of us look for in a cars salesman. He wasn't pushy nor did he ever pressure me into a car just because he wanted it off his lot. He lead me in the right directions and let me make my final decision. If you do end up at Bertera I feel comfortable telling you to ask for Will, he will take good care of you. More

What a great place to buy a car! I just pick-up my new 2015 Subaru Forester - I was very pleased with everything at the dealership. I could tell that the people who work there like t I just pick-up my new 2015 Subaru Forester - I was very pleased with everything at the dealership. I could tell that the people who work there like their job. That is important to me. I never felt rushed and every question was answered from the time I picked up my car and every day. I can call at any time and get great customer service. The dealership itself was huge but felt like home. I will be back again to this dealership without a doubt. =) More

Too aggressive I did not have a great experience at Bertera Subaru. Issa was polite at first and seemed really helpful. He even half-offered to teach me how to drive I did not have a great experience at Bertera Subaru. Issa was polite at first and seemed really helpful. He even half-offered to teach me how to drive a stick when I hadn’t realized that one of the dealership’s cars I’d seen online was a manual-transmission car. My test drive of a used Impreza was good, and he answered my questions. He even found a patch of ice to show me how well it drives in snow, since that was one of my primary concerns. But after we got back inside, I was pressured incessantly, and one of his associates or managers also came in with the intent of getting me to buy that day. Even when I answered “Absolutely nothing!” to “What can we do to get you to buy today?”, they did not let up. I was made to feel guilty when I left without buying a car, even though the Impreza wasn’t even the car that I showed up with the intention of test driving and I stated from the start that I would not be buying a car that day. If you’re looking for a no-pressure-buying situation, I recommend you look elsewhere. More

Dan Holben I am very pleased with my latest purchase at bertera Subaru. I purchased a 2015 Subaru impreza. I had a few issues with Bertera Subaru of Hartford CT, I am very pleased with my latest purchase at bertera Subaru. I purchased a 2015 Subaru impreza. I had a few issues with Bertera Subaru of Hartford CT, So I spoke to the sales manager and he set me up with the best salesman to assist me with the purchase of my Subaru. Dan was very helpful, he made me feel comfortable and did not make me feel like I could not walk away from a sale (like my previous salesman at Bertera). He made sure the car I purchased was 100%, he didn't just want to make a sale and get rid of me. Every time I go into Bertera for service or if I have any questions, Dan is always there to talk to and answer my questions. If you are thinking about purchasing a new Subaru, I recommend going to Bertera and asking for Dan Holben! More

No Better Dealership Anywhere!!!!! I am so happy with my purchase from Bertera Subaru. I worked with Damian, who was my salesperson, Pam in finance, and John, the General Manager conta I am so happy with my purchase from Bertera Subaru. I worked with Damian, who was my salesperson, Pam in finance, and John, the General Manager contacted me regularly as well. I was driving a car previously that was not safe, and they got me into a 2015 Subaru Impreza at half my previous interest rate, even with a bumpy credit history. They treated me with kindness, professionalism, and courtesy. Everyone who works there greets you with a smile. It was a rewarding experience and I am a customer for life! Thank you to everyone -- I have sung their praises to everyone I know. More

Top notch gentleman My experience with Dan was wonderful, he went above and beyond to find me my # 1 pick car rather than to settle for my # 2. He located the car and the My experience with Dan was wonderful, he went above and beyond to find me my # 1 pick car rather than to settle for my # 2. He located the car and the negotiations were actually smoother than I expected. You want to feel like you matter ? Go see Big Dan!!! More

Salesman Issa He is excellent but the financial department is a little to fast with the signing! No time to read it! Raz had no time for me but gave me Chris just He is excellent but the financial department is a little to fast with the signing! No time to read it! Raz had no time for me but gave me Chris just as good I guess! More

Go see Mike today! Decided to take the extra drive to Hartford for one last chance at getting the car I truly wanted after being disappointed by 3 other places, and I'm Decided to take the extra drive to Hartford for one last chance at getting the car I truly wanted after being disappointed by 3 other places, and I'm so happy I did! All the staff were extremely welcoming and friendly from the minute you opened the door, and as soon as I was paired up and sat down with Mike I KNEW I'd be leavin with a new car that day! I was on a tight budget and had a couple other concerns but Mike made everything happen! There was no pressure or coaxing, just straight up person to person conversation and genuine character. I'm so glad I got paired up with Mike, he's awesome! Go down and see him today; you'll leave a happy new driver of a gorgeous new car, AND at a great affordable price, just like I did! :) More

Second time a charm + family friendly! I recently purchased a new Forester and I couldn't be happier with it. This is the second vehicle I've acquired from Bertera, deal with Issa both time I recently purchased a new Forester and I couldn't be happier with it. This is the second vehicle I've acquired from Bertera, deal with Issa both times. Had some problems a couple of years ago with an employee that I'm happy to say, did not last long there. But Issa always made it right and honored the promises made when the vehicle was purchased. I had to bring my 1yr old with me and she had a great time, everyone was so friendly and accommodating. And Pam Sundara, made sure the financial process was quick and smooth. I will definitely be buying from them again when it's time for a new car. More

Professionalism at its best! I would like to commend the professionalism of Issa M. Daoud. It is salesmen like him that create customer loyalty. Both my son and I want to express I would like to commend the professionalism of Issa M. Daoud. It is salesmen like him that create customer loyalty. Both my son and I want to express our gratitude to his understanding of the business and for being first of all customer oriented. We will for sure keep him in our minds for our next Subaru as well as recommending all our friends to him. More