Bertera Subaru of Hartford

I am hooked! I did my car buying homework, but chose Bertera because John Albano saw to it that I got the best deal, the best service, and all my questions answere I did my car buying homework, but chose Bertera because John Albano saw to it that I got the best deal, the best service, and all my questions answered. I have the car I wanted, at a great price and I know I will be taken care of for the time that I own this car!! More

Best car and Sales staff ever....made my dream come true! As an older lady who has purchased many cars over my lifetime...I can tell you the salesmen, sales manager and owner go the extra mile to make sure yo As an older lady who has purchased many cars over my lifetime...I can tell you the salesmen, sales manager and owner go the extra mile to make sure you get the car you desire at a competitive price. I researched prices on the Internet, visited three other dealerships and finally special ordered a 2015 Subaru Outback with all the features I wanted last year. I loved the car until an even more senior citizen ran into the side of it. The good news is that because of the way the Subaru is made, I SURVIVED! While the Bertera Collision Centered made it like new...it just wasn't to me anymore. I went back to Bertera of Hartford and they ordered a 2016 for me that was identical to it. I dealt with 4 salesmen, the sales Manager and the owner and had a fabulous experience!!! They truly worked hard to put me back in a car I just love. Please do yourself a favor and go there! You will be glad you did! More

Terrible car buying ordeal When I arrived at the dealership, I immediately outlined the mileage/pricing parameters that we should operate within. After looking at a couple of c When I arrived at the dealership, I immediately outlined the mileage/pricing parameters that we should operate within. After looking at a couple of cars, I was shown one that was several thousand dollars over my maximum price point . When I pointed this out I was told that they might be able to do something with the price; thus began my 3.5 hour ordeal. After much negotiating and several trips by the salesperson to see his "boss", we finally agreed on a price. What is ironic is that this final price was within a very few dollars of what Kelly Blue Bool defined as a fair market price for this car. Unfortunately, it took us 3.5 very unpleasant hours to reach this point, and the ordeal was not yet over. After shaking hands on the deal, signing a piece of paper agreeing to it, and giving them my credit card for what I consider a very high $5000 down payment, the sales manager joined us to tell me that it would take eight weeks to get the title from the bank holding it and therefore I would have to wait that long to get the car. I elected to not proceed any further but received a call a few hours later saying the car had since been sold but they had another one if I was interested. I guess they found someone who was willing to wait eight weeks for a used car or maybe........ More

Highly professional and aimed to PLEASE! My experience at Hartford Subaru was the best ever. I've visited other dealers prior to going to Hartford Subaru and there is no comparison. Hands d My experience at Hartford Subaru was the best ever. I've visited other dealers prior to going to Hartford Subaru and there is no comparison. Hands down they are the BEST! John Albano who was my salesperson listened to everything I needed in order to purchase a new Subaru. Once he had all the information he did his job and made it work for me. My visit with John was stressless and he made it relaxing and fun. I don't know any where else you can get that kind of service. Anyone wanting to buy a Subaru I would highly recommend Hartford Subaru! John Albano is definitely the salesperson who aims to please. More

Excellent Dealership to Work With My wife and I wanted to buy a Subaru Forester. We went to several different dealerships in Connecticut and found this one to be the best hands down. O My wife and I wanted to buy a Subaru Forester. We went to several different dealerships in Connecticut and found this one to be the best hands down. Our salesman Anthony and the management staff worked very hard to get us what we wanted. We were transparent with our needs and they were transparent with what they could do for us. I would recommend this dealership to all of my family and friends. More

Great Service!!!!!!! I went to buy a car here and the salesman was kind of shady but i didn't end up buying the car because they never called me back. That's a completely I went to buy a car here and the salesman was kind of shady but i didn't end up buying the car because they never called me back. That's a completely different story though. I do not know how well their sales are because i didn't buy from them but i can say there service is beyond excellent. I bought a brand new 2016 Subaru WRX and it broke down on me 5 days later. I called my original dealership i bought it from and they basically wanted nothing to do with me. Bertera took me in, Gave me a very nice enterprise loaner car and they have been communicating with me every step of the way. Service there gets an A+ in my book. Great place for service. Although my brand new car was broken which sucked, they made the negative part a little easier by offering such great service. More

Great experience I purchased a car from betera subaru about 1 month ago. I have to say that my purchasing experience was top notch! Anthony Canada did everything in I purchased a car from betera subaru about 1 month ago. I have to say that my purchasing experience was top notch! Anthony Canada did everything in his power to make sure that our car shopping experience went well. He even managed to get us top price for our trade in and a great deal on our new car. Working with him guaranteed that I wouldn't hesitate to make another purchase from him again. More

Awesome experience I went here trying to trade in my Hyundai veloster cause it wasn't practical for me so I went on line to look at xv crosstreks and I stumble on berter I went here trying to trade in my Hyundai veloster cause it wasn't practical for me so I went on line to look at xv crosstreks and I stumble on bertera subaru so I figured I would request a price quote on one and a day later I got a call from Anthony so we talk on the phone and set up an appointment to check out one all so I got there in the morning all I can say is Anthony was very polite and professional and he made the car buying experience a good one More

2 cars this year came in to see about getting a new forester, no hassle very happy. i went back to talk to issa a few months later and ended up trading my impreza for came in to see about getting a new forester, no hassle very happy. i went back to talk to issa a few months later and ended up trading my impreza for a new cross trek love it. thanks issa More

Thank You Issa! I was very thrilled with his help. He knew exactly what he was doing and knew the answers to all my questions. I did not feel rushed or pressured into I was very thrilled with his help. He knew exactly what he was doing and knew the answers to all my questions. I did not feel rushed or pressured into buying a car that I was not 100 percent satisfied with. He targeted the car that fit my needs and style. He was wonderful with helping me test drive. I recommend this dealership! I highly recommend going to find Issa Daoud More