Bertera Nissan - Service Center

Follow up: I dropped my truck off for a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday a Follow up: I dropped my truck off for a service/warranty/recall issue on a Thursday afternoon. I was told up front that it might be ready Friday afternoon around 4pm. I knew that this was a very involved repair. I knew this because John Bergin told me exactly what the problem was & how the repair was to be completed. I called John at 3pm on Friday & he informed me that the truck would be ready Saturday due to the involved repair. I was fine with it because I knew it was a big job. John offered me a rental car & was very sorry for the delay. I told him to keep my truck as long as they needed it. I thanked him for the offer of the rental but declined because I did not need it. I was notified Saturday morning that the truck was repaired & ready for pick up. I picked up the truck at brought it home without an issue. This dealership,and it's employees, make it #1 in my book. I have sent 4 of my co-workers to Bertera for repairs. All of the co-workers I sent were also very happy with the way John Bergin & Bertera treated them. The owners & managers of this company should be aware that service after the sale is what matters. And guys like John Begin representing their company is what makes customers come back. Thank You Very Much!!!!! John A 98 Nissan Pathfinder... More

I find the service department to be organized and efficient. The associates are helpful and friendly.I would gladly recommend Bertera Nissan to my friends. efficient. The associates are helpful and friendly.I would gladly recommend Bertera Nissan to my friends. More

I had to wait a while to have service performed... Very busy the day I went. But otherwise everything was fine. They recommemded I call next time to see if there is a wait... busy the day I went. But otherwise everything was fine. They recommemded I call next time to see if there is a wait... More

I purchased my 07 Altima 6 months ago. I recently went in for an oil change and tire rotation. An issue was found. The rear tires both had flat spots. Fortunately, the customer service manager took car in for an oil change and tire rotation. An issue was found. The rear tires both had flat spots. Fortunately, the customer service manager took care of the issue. The both tires were replaced and my car runs and sounds great again. Thanks guys. More

My company offered 'Nissan employee pricing' due to a partnership between us and Nissan USA. Buying experience was the best I've ever had in my life. Absolutely no problem with vehicle pricing (below i partnership between us and Nissan USA. Buying experience was the best I've ever had in my life. Absolutely no problem with vehicle pricing (below invoice) and only a little good faith negotiation for the trade in. However! The Service Department are a bunch of jackals. A fluid flush for transaxel and automatic transmission fluid was quoted at $850. Checking with other service shops, and using genuine Nissan fluid (not cheap!), cost was $400. What the heck was the EXTRA $450 for from Bertera Nissan?! Do they sprinkle gold dust on the engine compartment? Avoid being ripped off by this dealership's 'service' department. More

I came is for service and as always it was a pleasure. My car was taken in right away all the gentlemen @ the service desk are friendly , respectful and take the time to make you feel right at home. I was sh car was taken in right away all the gentlemen @ the service desk are friendly , respectful and take the time to make you feel right at home. I was shown where the complimentary coffee was and offered to have one while i waited. The sales people here are great too as i wandered around looking at the different cars while waiting they spoke to me, not pressuring me into buying a car but did ask if they could assist me. I will be buying a nissin from them in the future, They are definetly a dealership i'd recommend. My family and friends have purchased vehicles here, had serviced there vehicles and its always a pleasure. with much respect to the reviews that this dealership deserves....thankyou! More